Exceptional Villas are one of the world's leading luxury vacation rental experts. Founded in 1992, we are based in Ireland and feature over 1,500 of the finest luxury villas from all over the world. We operate our own European based contact center in Kenmare, Co. Kerry, Ireland. Each of our properties has been personally inspected by our dedicated Villa Specialists to ensure the highest standards.
Trust is the cornerstone of our business and we measure our success by the number of repeat clients who return to us every year. For over 25 years our commitment to service and quality has never wavered.
Very good clear communication
Julie was amazing from the beginning. Her professionalism and patience with the multitude of questions from our family was excellent. Her quick responses and suggestions for the fun things to do and restaurants while in Zermatt were appreciated and booked. We look so forward to the experience in Zermatt and look forward to working with Exceptional Villas in the future!
They are the most thorough, friendly and professional rental service I have ever dealt with.
While I can't yet speak for the villa and your people on the ground in Zermatt since we have yet to arrive, I can tell you I would give Julie Kirby 6 stars if you offered them. She is the best; very organized, solid attention to detail with a real desire to meet your customer's needs. I should make her an offer to head up our logistics operations here in California.
Molto precisi ed attenti alle richieste del cliente. Raccomando sicuramente
The Concierge service is beyond excellent. Three words: professional, friendly and responsive. Our representative was incredibly helpful with booking excursions, transport, car rental and restaurant reservations. We even had our villa stocked with groceries. I would highly recommend this service through Exceptional Villas.
Exceptional staff!! Exceptional service!! Exceptional experience!! Do not hesitate to use Exceptional Villas.
This is our fourth trip to Barbados with EV. Their agents have been super - helping us find and book great spots. They have taken care of the logistics and followed up to see that things went well. They cheerfully dealt with all our changes. Due to EV we had a great time.
Exceptional Villas was as the name suggests, Exceptional! Emma and Noreen were very helpful, answering all our questions in a timely manner. We will be happy to use Exceptional Villas for any future travels.
I've used Exceptional Villas several times to book properties in Barbados. They've been very helpful and knowledgeable, having visited many of the properties themselves. Their service goes beyond the booking of the villa, assisting with restaurant reservations, excursions, airport transfers, etc. They were also very helpful in finding the best rate possible for the properties I was interested in. I would highly recommend using them to book and plan your next vacation.
Always excellent attention to detail, great follow through and exceptional communication.
They have been to deal with. Very informative and will to go the extra mile.
Excellent service and information concerning the area visiting, our 4 th time and not the last! Danielle Drolet
From the minute I reached out to exceptional villa and was introduced to Paul the service he provided on our search for the perfect house to host a 40th birthday couples bash was superb! He was very patient with us on going through a long search till we could get to the perfect villa for our party! He connected us with Julie who then helped answer many of our questions about our trip. They set up our airport transportation which led us to meet Sherwin our driver who came with a beautiful Mercedes van upon arrival! What a great surprise that we called him the entire trip to drive us everwhere we went! He even went above and beyond to reserve us a table at Oisten’s! High Breeze gave my group many great memories!! The house was stunning and the Sonos speakers throughout the home was icing on the cake for my group! Our only request was that the pool wasn’t heated and their wasn’t a hot tub. The staff was very kind and we had many great family meals together in the beautifully set up tables! Thank you exceptional villas for created an unbelievable trip we won’t forget!!
This is the second time we have used Exceptional Villas this year for two successive holidays to Barbados, The villa recommendations, quality. location, private cook and booking process through Yvonne is excellent and the organisation of the trip via Julie is like having your own personal concierge. She is terrific and organises VIP airport greetings, private transfers, car hire delivered to our villa, shopping and wine deliveries, private yoga and exercise classes at the villa, and restaurant bookings.Nothing is too much trouble. Then when you arrive you are made most welcome by a representative on the ground who will provide any additional services and local recommendations. We like to travel to the very best hotels and villas around the World and have first class service and Essential Villas certainly lives up to our exacting standards. As a testament to the quality of service we have recently recommended our very close personal friends to Essential Villas and they have reserved the same villa as us for the week after. We would like to thank Yvonne and Julie for their superb service and would highly recommend them to anyone thinking of holidaying in the Caribbean
We had to make last minute travel plan changes due to hurricane Irma and Maria. The original Villa we wanted wasn't available but Exceptional Villas helped us find something else that hit all the checkpoints on our list. They are very communicative and responsive in a timely manner. We are looking forward to our visit with Exceptional Villas.
Amazing staff. I would recommend to anyone looking for there next dream vacation
Amazing company to work with , so accommodating and everything as described . Superior service to any other company we have ever dealt with .
Julie Kirby, in particular, has been extremely helpful, accommodating, professional and prompt in her responses. I had a very sudden death in the family at the time of my initial booking in 2016 and she worked with me to reschedule the booking for this year. Not many companies will do that without penalizing customers; please know that it was greatly appreciated.
Kate
Dec 23,2017Great prompt pre-vacay services. Looking forward to trip!