Finlandia Pharmacy and Natural Health Centre
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With the modern world looking for education on preventative and alternative medicine, Finlandia strives to be a place for all your health needs. Finlandia is your ‘One Stop Health Shop’ with professionals from all modalities on staff. We offer services ranging from one on one consultations to general questions about supplements, herbal medicine, and pharmaceuticals to online shopping.
Our mission is to help our customers attain optimal health and vitality through great customer service.
Reviews 635
Katy Crawford
May 20,2022The staff is always helpful and kind
Smichielli
May 16,2022Very good service and delivery was fast.
A Reviewer
May 16,2022Great customer service from Andrew who was very helpful and understanding. I love the vast array of good quality products Finlandia carries. The items from this order was in stock and was shipped out fairly quickly. Getting around to the store and other places is difficult for me, so I am okay with waiting for my first order because of a product that had to be specially ordered in.
Vladimir Ilic
May 16,2022Excellent service.
Fredrick Allan Michael Rhodes
May 16,2022It was a little hard to follow the menu to find what I was looking for. It wouldn’t hurt to put items alike closer together instead of looking all over the place for them. Thx Fredrick Rhodes
Heather Hamilton-Craig
May 15,2022My order arrived quickly. Item was on sale too 😊
Constance Danyluk
May 15,2022I am always super pleased with Finlandia's online ordering service. From the moment of ordering to the speedy shipping, I know that the products have been carefully packed and are exactly what I ordered. Thank you for your quality customer service!
MaryAnne Reid
May 15,2022I have used Finlandia’s own herbal tinctures regularly for years - they are great. Unfortunately, I cannot order them all online (they don’t even show up), so I have to phone for some. That seems inefficient for all concerned. When I can order any of the herbal tinctures Finlandia lists as available on their website, my rating will go to 5.
Bev Fearnehough
May 14,2022excellent service. Product was delayed, but there was clear communication about this.
Dora Gaviria
May 14,2022I ordered online to pick up my items at the store, thinking that option would be faster but when I made the purchase didn't appear any information about the days that this option would take. I have to write a message asking when I will have my order ready to pick up and only after 4 days I received a message to pick up my order. I don't understand how this service works but 4 days is too long to pick up an order in the store. I think it is easier just to go and buy at the store directly, but it doesn't make sense to me because generally when I buy something online to pick up at the store my order is ready in around two hours!
Victoria S Pritchard
May 12,2022I have been ordering products from Finlandia for years. They have mastered consistency, excellent customer service, a wide variety of products, and great pricing. Thank you Finlandia team!
Larry
May 12,2022Great prices, fast service. What more can you ask for.
george stauf
May 11,2022no problem with anything
Gerri Taylor
May 11,2022I have placed two orders through the online store and both times received an email (1-2 days later) advising that one of the items was not in stock and the full order would ship in a couple weeks when complete. I was told they could ship separately if I wanted to make that request and while that’s helpful, more helpful would have been knowing an item is out of stock before I place the order. I prefer to shop local but could have easily sourced the out of stock item elsewhere if I needed it right away.
Eden
May 10,2022Helpful and friendly staff. I found everything I was looking for.
Pascale de Rotrou
May 08,2022The package arrived very quickly. I had specified to be careful about expiry dates and one bottle of vitamin C was expiring the following month. that was disappointing. Evey other product was fine.
Customer
May 05,2022I ask to cancel my order if something was not in stock so they did but they didnt even tell me what was not available and the sote had not been updated so I couldnt place a new order . I send a email back asking was was not in stock and never got an answer.
HSpirs
May 05,2022Greatly disappointed in the lack of communication in correspondence from the Finlandia Online department. Original order placed was good. But when I received the email confirmation to say my items were ready for pick up, there was no mention of anything missing and no email to say giving a refund. I paid for 4 items and only received 3. Further I had to reach out two days later via email since no one called nor emailed me that they were refunding me for the missing item. And only by chance I checked on my online banking to find a refund. Not impressed!
HALLE JORDAN
May 04,2022Finlandia online store staff was genuinely kind and helpful throughout my ordering experience
1111 West Broadway, V6H 1G1, Vancouver, CA
http://www.finlandiahealthstore.com/
I.R
May 21,2022Good quality products, would highly recommend.