Finlandia Pharmacy and Natural Health Centre

4.0 (635 Reviews)

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With the modern world looking for education on preventative and alternative medicine, Finlandia strives to be a place for all your health needs. Finlandia is your ‘One Stop Health Shop’ with professionals from all modalities on staff. We offer services ranging from one on one consultations to general questions about supplements, herbal medicine, and pharmaceuticals to online shopping.

Our mission is to help our customers attain optimal health and vitality through great customer service.

Reviews 635

4.0

Out of 5.0

claudia tychonick

Mar 27,2022

Speedy overnight deliivery

Louise Pelletier

Mar 26,2022

Excellent online service. Car delivery instead of Canada Post a bonus.

Lidia Cabezas

Mar 25,2022

EXCELLENT service

Andrea Brann

Mar 23,2022

I have always received excellent service from the staff wether I'm in the store or placing a order for delivery. They are knowledgeable and if they don't have what you are looking for they try and find an equivalent.I really appreciate their friendly service.

F. Jean Macdonald

Mar 22,2022

Excellent customer service! I was waiting for an online order that I knew would be delayed. Once I thought about how long they were delayed,I questioned where my order was. They were prompt in answering my email and in responding to it. My partial order was sent( rather than waiting any longer for one item)and I recieved it two days later. The customer service person was polite and efficient. Really nice to deal with!

Marie-Josée

Mar 20,2022

I received my order promptly. The price was excellent and I scored free shipping. I will purchase from Finlandia again!

Farmyard hippie

Mar 19,2022

Great service! The item I ordered was back ordered ‘unknown timeframe’. This was no fault of Finlandia, but a hiccup at the supplier end. Finlandia kept me up to date on numerous occasions. I never felt like they’d forgotten about me or my order. Received my order last week, woohoo, now I can do my spring detox!

Farhad Shushtarian

Mar 18,2022

Other suppliers provide free same day delivery

Jessica

Mar 12,2022

There have been mistakes with my orders (eg wrong item received). There have been lengthy delays in notifying pick up of orders. When I contacted the orders department via email, 4 orders I was waiting for. They were all in available for pick up! I can't imagine how long some had been there. In some cases, orders took over 3 months to fill. I realize that there are present delays in receiving products, but now I do not know if it is really the shipping time for items, or if its just an overwhelmed Finlandia staff who are not communicating that products are ready for pick up.

adrian small

Mar 09,2022

I have given three stars as I called prior to placing my online order to confirm all items were available. I provided the representative the list and was placed on hold while she checked. All was confirmed as available. I placed my order online while on the phone with her only to be advised the next day some items were not available. Needless to say I was disappointed.

Beth Carruthers

Mar 05,2022

Always good prices, great products, great service. Love the free shipping. Born and raised in Vancouver, I've been shopping at Finlandia forever. So happy I still can from the Island.

JustAnswer Customer

Mar 04,2022

I was fortunate to have Rose help me. Very knowledgable and conpetent. . Thanks Rose! Cheers. Rod

cheng chiang

Mar 02,2022

Almost every order I placed has some back orders. Gave us someone else’s order and recently gave us the wrong dose for a product. Frustrating!

JANICE LEE

Mar 02,2022

Extremely helpful. Good prices. Fast shipping and reasonable. Excellent service.

SD

Feb 15,2022

I very much appreciate the customer service and the fact that they keep me notified of changes or back ordered items. Thank you.

Margaret Victoria Reese

Feb 11,2022

Finlandia has always been very helpful, knowledgeable and they keep me informed if there are any delays with my order. I value Finlandia and will continue to buy my products from them!