First Class Watches

4.5 (814 Reviews)

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First Class Watches are fully brand authorised retailers of over 100 designer watch brands. We offer free first class delivery and a 30 day refund policy (extended during Christmas season) and you can make us an offer on most of our products. We take customer service very seriously so if there is anything we can do please don't hesitate to contact us!

We have thousands of watches in stock for next day delivery from Maurice Lacroix, Raymond Weil, Junghans, Seiko, Citizen, Hugo Boss, Lacoste, Frederique Constant, Diesel, Casio, Rotary, and Calvin Klein as well as many more!

Reviews 814

4.5

Out of 5.0

Paul L

Nov 26,2024

A very good price on the watch I bought, which arrived the next day and was well packed. I would recommend FCW

Roz

Nov 25,2024

Ordered a watch which had a metal band and click clasp. Clasp was faulty from day one and the watch kept falling off. Unwearable because of this. First Class Watches was not even prepared to help me submit a warranty claim as bands and bracelets are apparently not “normally” covered by warranty. Poor customer service.

S BAKER

Nov 25,2024

Prompt service and product as described. Would use again

Steve H

Nov 25,2024

Great watch, good price, efficient delivery

Roland

Nov 24,2024

Excellent product delivered quickly and kept informed throughout. Highly recommended.

Mr Harris

Nov 24,2024

Had the watch I wanted. Sunday delivery too, which I wasn't expecting, so very happy to receive it the next day. Very pleased with the service. I'm a repeat customer

Richard Strangward

Nov 24,2024

I was looking looking for a specific watch for my grandson and nowhere local had them in stock. A quick google and I found First Class Watches. The watch was in stock so I brought it and received it two days later. Very pleased

customer Craig heneghan

Nov 23,2024

Great service 10 out 10. Outstanding products with great customer care. Thank you to all the team and keep up the great work.

Michael Field

Nov 23,2024

Great advice before purchasing, and negotiated a good price. The watch looks great, fits great, and keeps good time. Only one thing I will say, the time was left set on BST, when ordered and supplied the next month - in GMT, even though they adjusted the strap to suit. Only a minor mention, but not really an issue…

Christina James

Nov 23,2024

Good price, excellent communication, fast delivery. I think my grand daughter will love this for Christmas.

Steve H

Nov 23,2024

This Company is one of the best I have come across,for customer service they are exceptional. They really do put the customer first. I purchased a New U Boat Watch and had a couple of issues with it,spoke to Rowland who gave me some great advice but ultimately I had to go into the retail shop. The staff. In the shop really know how to make a customer feel special, I was dealt with by Liam and Kate who made sure I was happy with every detail . I was offered a few solutions and after advice went home with a fantastic deal on a BALL Hydrocarbon E.O.N. I want to thank all the staff that dealt with me they are a credit to the company First Class Watches and a would especially like to thank Kate who has the patience of a saint thank you. Any more watch or jewellery purchases will definitely be made at James Moore (First Class Watches).

Christopher Currrie

Nov 23,2024

I have bought from first class watches 3or4 times now. Always good value, always easy to navigate website and I am dislexic. Will buy again for sure

MF

Nov 22,2024

Competitive prices combined with an extremely quick and easy to use service

frankie sloper

Nov 22,2024

Good price, good service

Bill

Nov 22,2024

Good service and a good price.

Stewart Paterson

Nov 21,2024

Simple ordering, good value and quick delivery.

Clare Chant

Nov 21,2024

First class service from First Class Watches, honestly cannot fault their service. Seamless from start to finish and fantastic communication and I received my watch swiftly. Was dubious about using a company that i had not heard of previously, but am delighted that i did. Have recommended to family and friends and will definitely be using again.