logo
Freddie's Flowers

Hosted by David Simmons

4.0 (783 Reviews)

To leave a review you need to be logged in

I deliver fresh, seasonal flowers, weekly to your door ready for you to cut and plonk straight in a vase, with tips on how best to arrange them.

Reviews 783

4.0

Out of 5.0

comment
Football order
Sep 24,2024

Great customer experience following an issue with 1st order. Really appreciate who this was handled, will order again

comment
Danielle
Sep 24,2024

I placed an order for my cousins 50th. Once I realised she hadn't received them, I sent Freddie's Flowers an email and their reply was a 'sorry but there was an error in processing'. The reply lacked sincerity and should have offered more than just a re-imburse. Buying flowers is an emotional purchase and alongside this, you ruined what should have been a lovely special moment. With this in mind, the flowers should have been sent and customer re-imbursed. Such a disappointing experience. I won't be recommending Freddie's Flowers in the future.

comment
Jess
Sep 24,2024

Great experience, Bought it as a gift, They loved it and it looks beautiful. They came with insructions, wrapped and plant food. They didn't have all the flowers shown so they sent a replacement flower

comment
Ash
Sep 23,2024

Disappointing flowers for the last two deliveries and seems very overpriced for what would be less than £10 worth of flowers to buy in the florist/supermarket. Most of the stems were well past their best and the display only lasted 3/4 days before browning and petals falling. Not particularly easy to get through on the phone to cancel; had to phone back 4 times before someone answered. Very much seemed to be an overseas call centre too, which never makes being understood particularly easy.

comment
Marlin Bowring
Sep 23,2024

Great delivery, loved the flowers

comment
customer
Sep 23,2024

My wife loved the suprise of having flowers delivered for our wedding anniversary. I thought they were a little bit smaller than expected. However after putting in water they did open a little. My wife is very happy with them.

comment
Reviewer
Sep 22,2024

The flowers itself been very pretty and it was delivered perfectly. However the greeting card had a different motive. I selected the sunflower one but it was a the mixed flower motive

comment
Guest
Sep 22,2024

Couldn’t fault the service really. Recipient delighted with flowers

comment
Anna
Sep 20,2024

After a slightly unsuccessful gift order, Freddie’s Flowers provided outstanding customer service and sorted out the issue. I was happy with the solution and will certainly be ordering again! Their flowers are gorgeous- would recommend :)

comment
Helen Townson
Sep 20,2024

Fantastic flowers

comment
Alex
Sep 19,2024

Signed up for a flower subscription at 50% off for the first two deliveries. They failed to honor the discount and charged me full price. Lack of response from customer service, so I cancelled the subscription.

comment
Angela Dormer
Sep 19,2024

Very disappointing. First bouquet arrived as described. But subsequent ones never had the blooms advertised. Got fed up contacting them..for them to simply discount the next bouquet so compensation dependant on you staying subscribed. They make it very hard to cancel your subscription with link on website leading nowhere and I’m currently holding on the phone line provided - it’s been 35 mins so far!

comment
Fergus Sheridan
Sep 19,2024

Honestly one of the best customer services out there. I made an error and sent Birthday flowers without realising the person was away. I asked to change delivery date, and was sadly too late (my fault entirely). Freddy Flowers (Gabieba) offered to send a replacement on their return, as well as emailing late into the evening to help me. Absolutely brilliant company, and will only buy flowers from them going forward!

comment
Carmen
Sep 18,2024

They Loved it and it made them cry! Happy tears. One thing I would have liked to have from you would be a confirmation of delivery! Flowers were lovely.......

comment
Mark Johnston
Sep 18,2024

Beautiful flowers, delivered promptly and gratefully received… a very efficient and convenient service and a great product

comment
customer
Sep 18,2024

Flowers not delivered. No reply to my email this morning. How good can your service get? Your customer care response is interesting but unhelpful. My email to you was from the reply section of your confirmation of my order and welcoming message. Once we got our communications sorted out Freddie's Flowers excelled. My daughter received a special bouquet of flowers with which she was thrilled and I received a refund. Freddies Flowers could have done no more to make up for a hiccup in service.

comment
customer
Sep 18,2024

Beautiful flowers that last a long time. Really recommend this company 💐

comment
Jan Kaye
Sep 18,2024

The flowers are beautiful and our friends are delighted.

comment
Diana Snartt
Sep 16,2024

The flowers were much appreciated and made them smile again 😊

comment
Excellent
Sep 16,2024

Easy to use and great selection of flowers at a reasonable(ish) price!

020 8396 6696 [email protected]

Unit E015, SW18 4UQ, London, GB

http://www.freddiesflowers.com

Contact Here
Recently Added