Uncontactable. Say they reply to all emails but that did not happen on 1st Dec when I emailed to say I had returned their product as it didn’t fit. I gave it a week to give them chance to catch up and reply to me but still nothing. So I emailed Sunday eve and got a response Monday morning intimating they had not received the blinds. I’m sure they can’t miss a returned product. I wrote on the label that it was from me. It was clearly their re sealed bag yet I am having trouble getting an adequate response. I posted the lot back on 28 Nov for one day delivery at cost of £17. I would just like a refund to my account please. To add the issue with the wrong van set being sent - their web site didn’t work properly - I pressed vans, Volkswagen, T6.1 and then thermal blinds. It then went toT6 but I understood that to mean the blinds were the same. I emailed on 8 Nov that I needed blinds for 6.1 and our conversation continued with me confirming that I had ordered the blinds and that it was for no mirror and barn doors. Despite this you sent blinds for T6 and with mirror cut out!
Great does the job for the early starts….no ice too scrape off the windows👍🏻
Good, clear website, easy to order, delivered quickly and well-packed. The cover is very high quality and fits perfectly. Would certainly use this firm again.
Good service
Prompt delivery of a quality product. It fits my Motorhome windows perfectly. A good price too!
Item was delivered very quickly and super quality. Screen cover has already saved me getting the ice scraper out a couple of times this year. 100% recommended.
Great customer service, prompt delivery. Fits really well on my 2013 Vito and seems very waterproof.
Fast and efficient delivery and a good quality item perfect for my van! Will be ordering more for sure to replace the older worn out internal windscreen covers I have
Very quick to respond to my emails to them, packaging for the items for dispatch could be better, no email to say that the items had been dispatched and nothing on the Thermal Blinds to say what went where in the Van
Great product. Fits our van and does the job perfectly.
I originally gave my thermal blinds a three star review, as although they were good quality, they didn't fit perfectly. Fuel Lagoon contacted me straight away and offered to rectify the problem. I received excellent customer service and now have perfectly fitting blinds. I would definitely recommend the blinds and buy from this company again.
Really good product, used it this weekend and worked a treat, really easy to use.
I highly recommend Fuel Lagoon! If you’re anything like me and research to the nth degree, searching for the best product at the best price and not always getting what you were expecting…well, I was so pleased with my purchases from Fuel Lagoon and grateful that I didn’t go with cheaper alternatives. I contacted Fuel Lagoon initially enquiring about measurements as my van is fairly old and wasn’t certain whether the thermal blinds would fit. Liz was so helpful in ensuring that these were the right blinds for my van before I made the purchase. I understand Fuel Lagoon is a family run business, and this is definitely reflected in the prompt responses to my emails, the willingness to help to ensure that the product is right rather than just a keenness to make a sale. Once it was ascertained that the thermal blinds would indeed fit my van, I did not hesitate to place my order for the 8 piece set as wanted them to arrive before my trip the following week. And also ordered a funky screen cover with eyes which is also of fantastic quality. My recent trip put the blinds to the test, and they were great and made a massive difference. Thank you Liz and Fuel Lagoon.
Service was fantastic, delivery was quick will recommend..
Great cover at a sensible price. Does perfect and packs away nice and compact.
Fast delivery. Cover is a perfect fit and good quality.
Fast, efficient no hassle transaction and a quality product that actually fits . Very impressed all round. Thank you.
Great service. Cover fits like a glove and replaces worn-out one bought from you 3 years ago. Outstanding. Many thanks.
Fits our van perfectly, keeps the light out and stops people seeing in.
C Parsons
Dec 14,2023Great product, quick delivery. Good price. Fits like a glove!