FURCO
To leave a review you need to be logged in
FURCO has been Offering the UK's best furniture brands at great prices! FURCO - a UK based retailer offering & delivering quality furniture& designer home decor to customers based nationwide. Established long since 1998, FURCO started off as a small shop fitting company in London & since then has kept evolving every year with a mission to offer an unrivalled choice, excellent price & most important second to none customer service.
Being a Family run business our business ethics revolve around care & commitment. A customer buying from FURCO by default becomes a part of our humongous FURCO family and enjoys dedicated support throughout.
Reviews 398
MRS VIKKI BERG
Nov 12,2021Been waiting for two weeks past the order date and when finally delivered we get the wrong parts for our sofa. They don’t answer the phones or respond to emails we now have a sofa that is no use to us.
Lee
Nov 12,2021No good no answer call try contact about delivery but nothing
MRS MICHELLE C FOURTE
Nov 08,2021Easy internet to use
Krissy Georgiou
Nov 08,2021The site is very easy to navigate around and the products are classy and elegant. The company are very responsive on email and are helpful with queries. Really recommend this company.
Dennis
Nov 07,2021Never received item cancelled had to go through paypal to get refund furco does not reply poor after service another company to avoid
Sean Little
Nov 07,2021Great website. Will update about the product when it arrives
Carole Proctor
Nov 06,2021Simple order process, easy to order.
ridwan rahman
Nov 05,2021Easy enough process to purchase online, now awaiting delivery of sofas and to see the real deal...
Mrs Hodgson
Nov 03,2021I would give 0 stars if it was possible. An absolute disgrace of a 'company'. I ordered on 3/8/21. Heard nothing for weeks. Tried contacting their customer service on multiple occasions and have just been IGNORED. I only managed to cancel the order when contacting snap finance who cancelled for me. I'm now on the search for a company that actually values their customers. Absolute shambles.
MRS MARTINE WHITEHOUSE
Nov 01,2021Worst company to buy from I brought a sofa last November that was damaged spring had nails coming through the sofa Taken a year to have a replacement was a joke don’t buy from them
Steve Palmer
Nov 01,2021Rating reflects experience up to point of purchase. Great price, clear website, hoping delivery phase is up to the same standard.
Jane Taylor
Oct 31,2021Great value . Great website. Easy to order
Pj
Oct 31,2021Great service
Varun Nadkarni
Oct 31,2021slightly difficult to pay
Gareth
Oct 28,2021Completely fake company AVOID AVOID AVOID customer service is non existent, ordered 2 sofas for 5-7 day delivery waited 21 days then emailed and cancelled, now they are trying to charge me 90 quid for the courier that never arrived. Wish I had read reviews before as company is BS. Will be taking them to court for the 90,
Still Game
Oct 27,2021Easy ordering process. Cheapest place for the table I was buying plus an added bonus of a discount code.
Alice Lang
Oct 26,2021Finally had a resolution to my problems with this joke of a company, but only thanks to PayPal. Here's my advice to anyone thinking of buying from Furco: 1. Don't. 2. Beware of fake 5* reviews on TrustPilot and Google. It's so obvious that they're fake. No company consistently gets only 1* or 5*. I would take them all with a pinch of salt. 3. Don't believe the delivery times. They're stated as faster than they really are, purely so that they get the sale against other companies – but they're not accurate. Your order will be late. 4. If you want to cancel your order, they'll deliver it anyway so that they can then charge you £99 to collect it. Best just not to order in the first place. Here's my advice to anyone who's being refused a refund: 1. Every time you ring, they'll say they'll get back to you, but they won't. Don't believe what they say; it's all a lie to get you off their back. 2. If you paid through PayPal, raise a case with them against Furco. Provide all the details, including screenshots of all emails. They got me my money back. 3. Don't be afraid to go to the consumer ombudsman or small claims court to pursue this further; this company do not have a leg to stand on.
Adrian Joyce
Oct 23,2021Great quality service value for money and ease of purchase highly recommended
Erin Hutchins
Oct 23,2021Bought our shelf from these guys after seeing the same type online! So helpful and absolutely amazing quality.... I'm so in love with my new shelf..
Three Colts Lane, Bethnal Green, E2 6JN, E26JN, London, GB
https://www.furco.co.uk/
Toni C
Nov 14,2021Sofa is poor quality, poor comfort and not as big as was listed. I opened one box and put it straight back in. Says hassle free returns but I’ve been trying to contact Furco via phone and email for 2 weeks and they don’t reply or answer. DO NOT WASTE YOUR MONEY. *Update* I wrote this review in 2021 and they have just replied to resolve my issue in 2024. I had to go through my bank in 2021 to get a refund. Don’t waste your time and money.