Your pricing was better than going directly to the hotel site and booking.
Bad experience When i arrive, they dont find the reservation and hôtel was full...
I didn't find the hotel worth for the price. I expected more discounts from Gala hotels so disappointed. Moreover i haven't received my refund for Booking Id : 2115767 yet, its been more than 2 months.
Really enjoyed . Staff fantastic, food good.facilities for families excellent. Only criticism is the ambience of the bars for adults. No atmosphere in main bar area and very little seating in pool bar in the evenings.
Excellent and welcoming person at the hotel reception, details of booking and briefing of hotel facilities.
Very Nice hotel and a wonderful beach. The straff was ala nice
The reception staff were excellent and very friendly. We had booked a double room by mistake but were put into a twin which we had intended to book in the first place. We left our bags all day and picked them up when we had finished shopping and had a complimentary coffee even though we had checked out at 10. The room we had was a bit tired but clean and good for the price paid. It happened to be hot in Glasgow when we stayed and were happy to find that they had put a fan in the room. Also the complimentary continental breakfast was more than enough with cereal, fruit, yoghurt, toast, croissants, cheese, ham and hot drinks. I would use this hotel again.
Easy peasy booking
Quick and easy experience.
Great value!! Good location, nice, clean apartment, kind staff. I'll be happy to come back again!
Went to the Hilton Anaheim and there was NO booking! Gala hotels have taken my money for the original accommodation booked and I had to re book and pay for another room for my family! Tried to get in contact with gala hotels no answer! Sent emails and no response!
Sandra diamond
Jun 29,2018Very good customer service got back to me in a reasonable time.