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Reviews 732
Jean Jacques
Aug 03,2018Warm welcome; Clean room and bedding including bathroom. Quiet area, Ideal for short stay. Just needs air cond in time of heatwave! Also, needs iron for customers.
Mr Martin Noone
Aug 02,2018The airport pickup was a lie the hotel never even heard of it and the roooms were faulty I wold recomend staying away from your co.
Duan
Aug 02,2018Fo not recommend. Had a problem with my reservation. Called for two hours to customer service. Either the line is busy or the call cuts of after 10 minutes Lost my money because i could not reach customer service. Other reviews say the same over the customer service
LUIS ALEJANDRO PABLO FLORES ARENAS
Aug 01,2018When I arrive to the hotel Pennsylvania after 15 hour of flight from Tokyo, I had to pay additional USD 103 in order to get the room I booked through GalaHotels. I complained and I sent the invoice they requested a month ago, however I am still waiting for refund.
Naz Miah
Jul 31,2018Very good service, no issues and will use again.
rachael oley
Jul 31,2018excellent service and staff very polite too.s lovely and location excellent
Colette Mc
Jul 31,2018Wonderful service. Comfortable and spacious room. Impecably presented.
ROD DENIEF
Jul 30,2018never had a microwave or small fridge in our room, would have been nice
Rob Butler
Jul 30,2018Cheap and cheerful, no real issues
LYNN *
Jul 29,2018Excellent location. Perfect room and very late arrival was no problem. Wonderful breakfast.
M. MANCHET franck
Jul 29,2018very bad, the hotel has never received my reservation. We tried to contact you without success. I had to redo a reservation with booking. I ask to be refunded in full.
S.Keller
Jul 29,2018Das erste mal über eine Platform gebucht und war erstaunt, dass es keinerlei Probleme gab. Reservierung des Zimmers und Preis und Leistung wie aufgeführt.
Mrs Wailes
Jul 28,2018It was exceptionally hot in London. Your 4star hotel had no air conditioning in our room. Just one small fan. We are a very elderly couple and my husband has a seriously bad heart so I was concerned. I went to reception and all they could do was give me another small fan. They were not much good if any. Then the shower was disgusting. A four star hotel and the shower was little more than a trickle and over the bath not a walk in. Not ideal for elderly people
Antonio Araujo
Jul 27,2018Very to easy to book, but they couldn’t get me a transfer because I landed in one city and going to another so I had to find myself a transfer company to take us, it wasn’t very easy to do when you don’t know anything about the place I when
Juan L.
Jul 27,2018Perfect to visit Brighton, near everything, cheap and good room
Daniel Wuerfel (Rickisani)
Jul 27,2018Booking ID: 20749329 Hotel Name: Columbus Sea Hotel (Genoa) Nach Rücksprache mit den Hotel ist keine Buchung eingegangen, ich bitte um sofortige Klärung.
Peter Lutgens
Jul 26,2018Great hotel close to railway station and city centre.
Richard Turner
Jul 25,2018Review of booking and Hotel. Easy to book. Hotel very central, clean and comfortable. Staff friendly and despite being busy breakfast was excellent.
Loren Niswander
Jul 25,2018Rude is an understatement. Worst service, I will NEVER be using your company for bookings again. I looked up your reviews on trip advisor, and it looks like people are all saying the same thing. How greedy you are and unwilling to work with customers.
Gulbahar Mh. Harmanyolu Ust Sk. Meric Plaza No:10/5, TR 34394, Mecidiyekoy / Istanbul ,
http://www.galahotels.com
Chris Klerks
Aug 03,2018When I arrived at my hotel, my reservation was missing. I had to pay the hotel myself, even though I already paid to GalaHotels.com. It made my stay €55 more expensive. The only good thing was that GalaHotels reimbursed my money quickly, yet this experience gave me a lot of stress.