The hotel is completely functional. Very simple and at the same time comfortable. It is clean, well located. All you need is there.
You cannot get through to the customer service. It takes them months to issue a refund. You are better off using other sites
Great hotel. Great location. Everything is nearby. Very helpful staff. I could find everything at the front desk. The hotel is clean, just remember to put your towels in the bathtub.... I realy enjoyed my time in Berlin, and the hotel made it even better
brilliant hotel will be staying again loverly rooms nice and clean
Great hotel. Cleaned and spacious room. Excellent breakfast. Near hotel there are 2 stop bus to city center. Reccomended
1st class highly recommend
This hotel and its staff are absolutely amazing. The Gorgian is such a treat and the restaraunt manager is friendly, professional and very accommodating!! Thanks for a wonderful weekend getaway!! We will be back!
No problems at all have used on a number of occasions and will continue to use.
The hotel was fine but was not aware of that they received bookings from galahotels.com. The pre-paid airport pick up did not show up. The customer service numbers listed on my vouchers either didn't answer, or told me to wait for another 15 minutes and then call back. Which I did, for two hours. After I returned home, I sent in a complaint and sent the papers they requested, but nothing has been done, and I have received no response to many inquires. I will not use or recommend this company.
Good hoel good service and good brekfastđ
You say you will handle a situation on 3 different phone calls and it never happen
Excellent hotel and great price
No problems with booking
Booking was easy and straightforward.
The staff was polite. There were repair some part of the hotel but there is not a problem with the noise and the trash.
Das Hotel ist grundsĂ€tzlich super. Wir hatten uns zunĂ€chst gewundert, dass dies nur 3 Sterne hat. Tolle Lage, schönes Haus, schöne groĂe Zimmer, FrĂŒhstĂŒck okay. Allerdings waren in den Zimmern die Matratzen extrem durchgelegen und diverse SanitĂ€reinrichtungen defekt. Waschbecken gebrochen, Duschtasse vermackelt, Fön defekt etc. Besonders Ă€rgerlich, alles mit ein paar hundert Euro reparabel. Wen das nicht stört, gut Wahl.
Easy and reliable hotel booking process !
Your company canceled my booking and took my money from my account. Your company is fraud and no one answer telephone. Do not recommend your company.
Good experience but i could never reachbanyone by phone. However, i sent and email and got a response right away and had no issues with my hotel booking.
Kseniia
Jul 25,2018Great company! Everything went smoothly. Good value for money.