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Reviews 732
Karel
Jul 06,2018I like Booking.com beter. With GalaHotels I have too often found it necessary to clear up details like misspelt names etc. But sometimes Gala offers beter deals.
JS
Jul 06,2018I emailed customer service and I got an auto response that someone will get back to me but without a timeline. After 3 days I emailed again and still no response. I called the customer service line and non one picked up for 2 days. I finally called reservations and got ahold of someone who sent me an email that I replied to so I could get my issue to customer service. My issue was actually never resolved by them in a timely manner so I emailed the hotel directly and took care of it of it myself.
FAIZA ALWADI
Jul 06,2018Good website
soledad labra
Jul 05,2018El hotel era maravilloso, atención excelente
michel corbeil
Jul 05,2018old and in bad ristrutturazione , bed too soft , shawer in the bathtub
Vitold Tchaikovsky
Jul 05,2018it is very good hotel in the middle of Amsterdam comfortable, clean, with very exceptionally nice personnel in reception, restaurant, and room cleaning personnel. Breakfest was of plenty and very tasty.
Frank Hoftvedt
Jul 05,2018Dårlig service, brukte lang tid på å rydde og fylle på under frokosten. Ikke spesielt imøtekommende på generelt grunnlag. Enten var personalet uerfarnere eller møkka lei turister. Mye støy fra gatene, restauranter og trikken.
Jean Noble
Jul 05,2018Friendly and courteous service. Excellent value so close to T5.
Veronica Pearce
Jul 05,2018Helpful front desk staff, friendly restaurant staff, pleasant room cleaner
Lucien van der Hoeven
Jul 04,2018Booked a room through gala hotels and it got confirmed via email and reference number. When I arrived in Italy, the owners knew nothing about that booking. It was cancelled by Gala after confirmation and new mail landed in my inbox when I arrived in Italy. Gala DID charge my credit card though. Had to find a new place for the night. Complaint was stating they would refund never happened. No response to my emails/inquiries. Not able to create new complaint via website. Support phone numbers don't work or hang you up automatically. EVERYTHING SUCKS AT GALA HOTELS. Don't use them.
martine
Jul 04,2018Goed hotel. Goede verbinding. Ontbijt is voldoende.
Thomas Svendsen
Jul 04,2018The only website where we could reserve a room for 2 adults and 2 infants. The website is very easy to navigate. I would use it again.
s. j.
Jul 04,2018Announced price wasn't the effective price paid when I ordered
Judith Foster
Jul 04,2018We are returning guests. This hotel offers good clean comfortable rooms. Staff are courteous and patient as I try out my Spanish. Breakfast is as expected and the dinner of the day is quirky but very enjoyable and extremely good value. Having previously used the Parador in Salamanca, we are converted to this hotel.
ROLANDAS NAUJOKAS
Jul 04,2018excellent!!!
Paul
Jul 03,2018The rooms are a bit cramped. Service was good. Bit noisy during the week due to construction nearby. Parking on weekends is a nightmare.
RW Delray Beach
Jul 03,2018Everything worked out well, no issues
John Tydeman
Jul 03,2018Works s treat for ongoing Transit at CDG
Hannah
Jul 03,2018Great hotel for a family trip. Good service, good facilities. The games in the reception area were a nice touch!
Gulbahar Mh. Harmanyolu Ust Sk. Meric Plaza No:10/5, TR 34394, Mecidiyekoy / Istanbul ,
http://www.galahotels.com
John Cargo
Jul 07,2018Totally unreliable. You confirmed my booking in Kingsley Hotel which was fully booked!!! Accepted my payment!!! Still not repaid 8 days later although you promised repayment. Never use you again.