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All Gasway boiler installations are eligible for our totally assured coverplan with NO excess charges, UNLIMITED callouts and SAME-DAY callout service available. Please see our website for further information and terms and conditions: https://www.gasway.co.uk/our-services/cover-plans/
Reviews 756
Gasway Customer
Jan 23,2020Very efficient
Mrs Mehew
Jan 22,2020I had a problem with the fan in my boiler so phoned Gasway for help. An engineer was with me the next working day, identified that a new fan was needed. It was replaced the next day with no fuss or delay by my friendly, helpful and cheerful engineer.
David
Jan 22,2020Improved telephone answering service, Engineers good Reassuring to have cover in place
Mr Graham Ward
Jan 22,2020We have found
Sonia Jacomb
Jan 22,2020Poor/no communication A young lady came to start my boiler as the water pressure had dropped, she noticed that one of the radiators had a leak she went of to find a part, she rang to say she could not get the part but would book a repair when she got back to the office. I did not hear anything until someone turned up on the doorstep to fix it.
Mrs Newman
Jan 22,2020Engineer do their job shame about management
D Stansbury
Jan 22,2020Excellent service from making an appointment to job completed, Great price
Mary Judge
Jan 22,2020I have insurance and Gasway implementing works. Absolutely dreadful - parts ordered on 30/12/19 - not arrived yet and company totally ignoring me regarding an update! Elderly person left without heating and hot water for 10 days and they don't care. Engineers have been ok.
Kevin Grace
Jan 19,2020First class service obtained parts for my old boiler and fixed it. Where others would say, 'time for a new boiler'
Julia Martin
Jan 18,2020Excellent workmanship and prompt service.
Gasway Customer
Jan 16,2020First Class Service
Mr Martin Chiverton
Jan 16,2020Efficient and polite
customer
Jan 16,2020The guy came to the house and sorted the problem very quickly and efficiently, the boiler had overheated and just needed resetting, the guy was very pleasant and very competent. The service was pretty good.
Lesley Rogers
Jan 16,2020They destroyed and left a brand new kitchen in an utter mess. Would never use by choice ever.
Gasway Customer
Jan 16,2020The Gasway guy fixed the problem, as well as two extra jobs which needed doing, all in the one visit ! He was friendly and explained what he was doing with each repair. We were very impressed and pleased with the service.
celia russell
Jan 15,2020Came on time after earlier telephone call. Explained what he was doing and why. Cleaned up after work was done. Polite and a lovely helpful man.
michelle hammett
Jan 15,2020Had my boiler serviced, a couple of weeks later was advised via a call that gasway had no record of the engineers visit, despite him being in our house for an hour and a half and having a lengthy chat with my husband, to honour the years safety certificate it would have to be done again! So husband had to book a second days holiday so they could rectify their mistake!
Sarah
Jan 15,2020Reliable and thorough
Happy
Jan 15,2020We phoned our insurance Saga to tell them our heating was not working . They in turn phoned Gasway Gasway visited that afternoon ,we had to wait for a part (Only one day) but the engineer went out of his way to make sure we had hot water and heating before leaving . Nothing was rushed Friendly and polite at all times Gasway phoned us to let us know approximately what time the engineer would arrive. And the engineer phoned a half hour before he arrived both days It is the best our heating has ever worked , the engineer customer care was excellent
Patricia curtis
Jan 23,2020Excellent service ... engineer was polite , worked in clean manner ..