goto.energy
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A trusted supplier of green energy to the U.K domestic market offering transparent, sustainable value for money to our members while focusing on providing high levels of service in a competitive market.
Reviews 716
Mr Edward Washer
Aug 18,2021I've been offered a refund of overpayments and put onto a cheaper tariff.
Mrs S Carney
Aug 17,2021I change my energy provider every year but have decided this year to stay with goto.energy. I spoke to Annie from the call centre who was exceptionally helpful & informative giving me the current comparisons from other energy providers... saving me a lot of time. Goto were the better option & cheapest ! Thank you Annie for your help! A very happy customer
MICHAEL MAGEE
Aug 17,2021Having been with this co 12months feel their customer service is good and Friendly and accessible. Seem to follow usage very closely increasing debit Well ahead of time thus customer is almost always in credit but don’t show same urgency to reduce back down again in change from winter to summer, thus customer ends well in credit. Did have courtesy to contact me by Email and phone with competitive quote for next cycle or year
Mr And Mrs E Wade
Aug 17,2021Renewed our a/c with help from Jeevan who was very helpful
Ano Nymous
Aug 16,2021Friendly and helpful customer service and quick answering the phone! We also like Goto’s ‘green’ philosophy. So far, so good! Further review (Nov 2021) What a shame this great company has fallen like so many others. SHELL ENERGY - you have a lot to live up to!!
Mr Edward Adams
Aug 16,2021Good customer service, good energy prices.
Alan
Aug 14,2021Goto are the best energy provider I have ever used.Very competitive pricing, easy to provide monthly meter readings on your mobile app or PC - or simply phone it in to speak to very helpful pleasant staff. Excellent AJ Glasgow.
Charles Coster
Aug 13,2021The customer service has been very good, I haven't had any issues. Pricing is competitive, no problem with renewal.
customer
Aug 13,2021Polite telephonist who listened to my points while explaining the new tariff.
Peter Michell
Aug 13,2021Just renewed. Took a few seconds - very efficient..
Maggie
Aug 11,2021A wonderful energy company,of which I'm very happy to use! I wouldn't use any other 🙂
John S FitzPatrick
Aug 11,2021No problems this year
Donald Macandrew
Aug 10,2021Always friendly and helpful.
Margaret
Aug 10,2021Inflation has already started to grip! Goto Energy is one of the better bets to keep gas and electricity increases at a minimum. Good luck EveryBody!
customer
Aug 09,2021They rang me to ensure that when my current contract ran out I could renew with them at what they said was the best deal on the market for me. And it was.
Dennis Goodyear
Aug 09,2021Best energy company I’ve been with to date
customer
Aug 09,2021We were on a variable tariff and was quite expensive, so we looked to having a fixed tariff for the year, the lady was very helpful, also explained that if they notice we aren’t using as much due to no longer working from home then the direct debt would be revisited…Great service
Ellen Thorn
Aug 08,2021I was very happy with the helpful advice and service, when I rang to renew my contract. Thank you
NewCustomer
Aug 08,2021Easy to jump from one contract to another, well done goto.energy
Innovation House, Discovery Park, Sandwich, Kent, CT13 9FF, Sandwich, GB
http://www.goto.energy
Gail Noble
Aug 18,2021With a scheduled tariff renewal coming up GoTo gave us plenty of notice, clear written comparisons and called to check we had all the info we needed. I reviewed prices on the open market and found GoTo were still competitive, so renewed for another year, by phone. My call was answered quickly and after a couple of quick extra questions the whole thing was sorted within minutes. Written confirmation came through minutes later. GoTo are easy to deal with and that makes my life easier.