A user-friendly website and properly responce
Very fast en good service. Also, very helpful and providing solutions with changes after the initial booking.
sehr gut! Übersichtliche Website, klare Information und Struktur - Ablauf der Buchung problemlos und speditiv. Dank an die zuständige Sachbearbeiterin Georgia Prempti.
The employee I spoke with was very polite and informative. She did her very best to assist me and solve the problem. In the end, everything was ok.
A "code de sécurité" is required to send a message. This code is nowhere visible, what is that? Please inform and improve your website.
We've booked Greek ferries through the Greekferries Club service several times already, but this time, they beat all the records 😄. Reason: I've booked the forward trip on the wrong day, and have noticed this several weeks after the booking was done. Through a simple mail exchange, the Greekferries expert Elisa Zoccolan fixed my error quickly, by rebooking this trip for a very low change fee - relief!
We were able to communicatie in Dutch with the Ferrie expert Josephine Vooren. She was a great help for us, finding a place on the ferrie from Patras to Bari with the Camping on Board facillity.
Third year we book through this agency and we enjoy their professionalism!Made small mistake through the booking and they immediately helped us to correct it.Highly recommended!
francamente il costo di prevendita di 15 euro su 50 euro mi sembra un po' alto.
Wieder sehr kompetente, freundliche und zuverlässige Beratung/Buchung.
Booking was easier than seperate ferry companies and it all went through quickly. Unfortunately we had to cancel our booking due to illness. I was worried there would be a language barrier but this was not the case. Customer service could not have been more helpful. They replied quickly and bent over backwards to help us. In the end we got a refund and we are 100% happy with this decision.
Fotis was very helpful , nothing was a problem and we got our ferries booked quickly and easily, 2nd year of using Greek Ferries and I will definitely keep using them
quick and competent action after cancellation of original ferry ticket.
Sehr freundliche und hilfsbereite Mitarbeiter. Eine Umbuchung war unkompliziert möglich. Vielen Dank!
Very easy to find the connections and great option to book several cars in one booking process.
We made a reservation for the ferry and had some questions about payments and the order confirmation. Josephine helped me excellent and solved all issues. Looking forward to the boat trip.
Very straightforward booking process. Very easy to make ammendments after booking It would be helpful if the SatNav co ordinates for the Ancona Port ferry ticket office was made available in the booking confirmation.
Sehr freundliche Mitarbeiter äßerst zuforkommend, schnell und hilfsbereit. Die Frau Zoccolan betreut uns schon seit vielen Jahren ohne Probleme. Die Frau ist immer bereit unsere Probleme schnell zu lösen. Weiter zu empfelen. Mit freundlichen Grüßen Helene Pinkas
Once again the most Perfect and fast response i got ever from Greek Ferries. Mr Trifonopoulos solved my problem in 6 Hours! Thank you !
Alexia
Jun 05,2024Greekferries Club really takes care of you from the first step. Firstly, very good application, secondly, from the first reservation a personal assistant will be appointed to you that will be a real person ( not chat bot!) , very polite and professional,he will support you during all process from the buying the tickets, available 24/7,will communicate with ferry company in case of there is a need. Additionally, I would like to emphasize the honesty and real client loyalty! I was faced with a necessary to change a trip, partially due to the changes of vessel,bu I was fully reimbursed, in spite of last minute decision. I would like to express my gratitude for human and really professional support and help!