Very honest and upfront with me. Worked hard to give me options and save me money. Made sure I understood all problems with my vehicle so I could make the best decision on my repairs.
The staff and mechanics @ Groffs automotive shop are incredible and very knowledgeable in all engines. They got my 98’ Ford truck ready for an emergency road trip and let me know what parts I needed for future repairs and they made an appointment for me in the future to accommodate my busy schedule. If you need a trusted mechanic who is not looking to gouge you, then go to Groff‘s Automotive in Security. You will have peace of mind on the road!
Oil change business told wife she needed her brakes done, Groff's told us she didn't, save us hundreds of dollars, truly appreciated, very professional run business, will be sure to return to Groff's when their services are needed.
According to the tow truck driver, he thought I needed a new alternator (as well as my brother). I don’t much about engines and rely on the honesty of a mechanic to properly diagnose the problem. Groff’s diagnosed it was a completely dead battery. Not even enough voltage to run the diagnostic computer. I brought a replacement battery and they called to say it was just the battery, not the alternator. A dishonest business could have replaced and charged me for an alternator I didn’t really need. This is why I have always gone to Groff’s. They are trustworthy and honest about what is necessary. I appreciate their business ethics and professionalism. In this COVID time, businesses are making money dishonestly from desperate people. Not ever the case at Groff’s; during a crisis time or otherwise. Thank you for getting me back on the road!
Repairs were fast. Communicated well.
I had a good experience with Grogg Automotive. They did just what I expected.
Good service, friendly employees, got my bearings installed on axles. Local business would support them for most automotive needs any time. Thank you
You guys have always treated me fairly and you are the only shop I trust with my vehicles.
Professional and the work was done in a timely manner... Would return as a customer and would recommend to others in the future.
Repairs done on time and problem solved. Would use again
Quick service and great people! What more do you want!
good work and nice people
Extremely friendly and knowledgeable staff that took the time to ensure my truck was taken care of.
Very happy! I needed to find out if my 213,000 mile Suburban should be repaired or replaced. They performed the necessary tests and advised me on where to go from here until it's time to put old Betsy to rest. The news was as I expected not good. As advised will do the minimum recomended repairs until it's time to replace my engine or scrap the car. In all I'm very happy with Groff's and TRUST them and will be getting all my vehicles repaired by them in the future. Already I have swapped one vehicle for another. Thank you Brian and the crew!
My P/U is back to driving and handling like it was new.
Fantastic service as always. I do most of my own car work. When my car requires more service than I can handle Groff's is the only place my cars go. They are always fair and carefully explain what needs to be done in terms anyone can understand.
Good, up front info, true estimates, nice crew! This is the second survey we've done. All good. Great place!
Excellent work as usual.
STELLAR service from start to finish....couldn't be more pleased with their attentiveness, thoroughness and speed...Thank You so Much!!
Cheryl M
Jun 29,2020New to the area and they did a great job. Had my car inspected before the move and after and they were great.