I was treated fairly and respectfully from start to finish. As a female walking into a new-to-me automotive shop, that is something I can really appreciate. I hope I don’t have to see them again anytime soon, but if I do, I know it will be a good experience.
They were great. My car wouldn't start on Monday morning and they were able to check it and give me an estimate a few hours after I had it towed to them. When they determined what they needed to do to fit it they called with an exact price and were able to complete the work that day so I didn't need to miss any more work.
Everything was great...
Everything was done right and delivered as promised.
Fast courteous service, friendly easy to work with. Job done fast and correctly .
I always take my vehicles to Groff’s and highly recommend them to my friends. They are always professional and thorough. I can count on Brian and his crew to take care of our family vehicles!
"The price and service are great! They offer a military discount which is extremely appreciated. But the best part is the people working there they are friendly, personable and genuinely care about the customers. Keep up the great work! "
Great friendly staff, and a quick turnaround, had my truck back in just a couple days! Thx!
We are from out if town and Groffs got us in. Great service.
Excellent service and was fast employees here are genuinely nice and caring
I love Groff's. They always work hard to get parts and get my car worked on as quickly as possible. They've done a couple of large jobs for me and their timing is impeccable; I have my car back in only a couple of days. Trustworthy, honest, swift, and accurate.
I love this garage. ALL the staff is so knowledgeable and clear. There is no pressure to fix anything. They always seem to have an appointment whenever you are in need. Would recommend them to anyone looking for an honest quality repair of your vehicle.
Very satisfied!
Found the problem and fixed the car
The Groffs team did a great repair job on my truck.Thanks to all for your help and efficiency!
This is a profession auto repair shop who listens to you, does a competent repair job, and doesn't expand their scope of work for their benefit. I will be using them in the future when needed.
customer
Feb 25,2020Once again Dave and the entire team at Groff's did an amazing job on my 2003 Subaru Forester. This time I noticed a whining sound coming from my front end and I suspected a bad wheel bearing. I stopped by another shop near my home and asked them to do an oil change and evaluate the bearing. They came back with an estimate of nearly $2400. They stated my steering rack needed replaced, both front wheel bearings and the oil pan seal. I stopped them at the oil change and took the estimate to Groff's. Dave and the mechanics looked over the car and told me the leak was actually from the head gasket and was very minor. This leak gave the appearance that the rack was leaking. Considering the age and mileage on the car (148,000) I was advised to monitor the leak vs. a major engine repair. Additionally, they identified the specific wheel bearing needing replacement and took care of the pinpoint repair. No up-selling at all. They were fast courteous and professional and the final bill was under 20% of the repair cost quoted to me by the other shop. I rely on this little car to be my daily driver and the team at Groff's has never let me down.