We promise to dispatch any of our customers' orders placed prior to 9am (AEST QLD) on the same day, Monday to Friday. Any orders placed outside of this time frame will be processed on the next available business day. Weekend orders will be dispatched on the following business day. QLD public holiday orders will be processed on the next business day. https://www.gymandfitness.com.au/pages/why-choose-us
Timelines for delivery were spot on. Good quality product. However!!! Not enough pulley bolts were shipped with the item. Only 8 were supplied and I have 10 pulleys to go. The bolts are custom made for the product, so I still canβt use the product. This is a fault with the manufacturer- not the supplier.
Quality products, exactly what I needed. Reasonable pricing and postage costs. Fantastic delivery, updates and communication. Highly recommend. Thank you.
Customer service was excellent; polite & respectful informing you of each stage of delivery. When I received a faulty item it was replaced promptly with no issues. Highly recommend Gym & Fitness
Great to deal with. Fast shipping. Definitely recommend
What can I say Hands Down the best experience In price In Freight In service π€ππ€π₯π₯π₯ This is the 3rd occasion I've purchased from gym and fitness Every time I have contacted the crew they have looked after me on the best price and freight deals in Australia they cannot be beaten Thanks once again guys
Fast response and excellent customer service and fast delivery.
Great products, easy delivery
Very well made, great height
Was happy with the communication and assistance but was let down by not having the stock in store.
I've been a customer of gym and fitness for several years and bought all my gym equipment from them. It's always been good quality and the assistance and customer service has been fantastic. Anytime I had a issue post purchase gym and fitness has sorted it and gone above and beyond. This company is my go to for all my gym gear. I wanted a gym set up for my son and gym and fitness hooked him up
Hassle free transaction arrived Very quickly even with the distance involved. Good coms every step of the way. The Globe pull up bar is awesome, added a new challenge to my training.
Great support during and after
Great product and service
I ordered the HG300 equipment and there was missing pieces in the first shipment. Whilst the offer was good price wise and the delivery was relatively quick, there should not have been so many missing pieces/parts. I then had to email and request more parts on another two occasions despite listing what was missing each time. Having to follow up three times is not ideal. In the last order, I was sent more equipment than what was required which is inconvenient as now I need to find room to store it. Overall, not the best experience and wouldn't recommend.
Always a great experience dealing with the team from Gym and Fitness. Great communication, very prompt on getting orders out for deliver. Would highly recommend purchasing your gym equipment through their team.
The service from the Gold Coast guys was great! No fuss at all with Lachy and received some very welcome discounts which was a great bonus. I'll be a repeat customer for sureππΌ
As always professional, costumer focussed service. Nothing is ever too much trouble. Prompt updates on delivery, bonus product was delivered before their estimated date.
Very fast delivery, excellent customer service and sale price! So happy!
Fast delivery and quick easy returns
customer
Feb 08,2024Excellent all round transaction