We promise to dispatch any of our customers' orders placed prior to 9am (AEST QLD) on the same day, Monday to Friday. Any orders placed outside of this time frame will be processed on the next available business day. Weekend orders will be dispatched on the following business day. QLD public holiday orders will be processed on the next business day. https://www.gymandfitness.com.au/pages/why-choose-us
Feedback on the given product was honest and delivery was prompt.
Great service. Fast & safe delivery from the warehouse to my front door in no time
Buying our new equipment was easy from the first contact. Staff were helpful and provided informative service with a competitive price too.
Danica on your customer service team was extremely helpful, professional and friendly. Great service.
The website didn't give the option of click and collect when purchasing online however after a message to the help chat, it was sorted within about 5 minutes and ready to go as soon as I got to the store.
I was picking up kettlebells at the warehouse and decided to check out the Force USA R3 Air Rower in the showroom. It was easy to compare it to the Concept 2 as they were side-by-side. I was greeted by one of the product managers and we had a great talk about rowing, fitness and life. I could really see the passion and I was delighted to test and compare the R3. Ultimately it was a no brainer and the gentleman at the counter helped me with my purchase. The R3 is now in my Force USA gym and has become an integral part of my workouts. Thanks team! 🙏🏼
Quick service and great displays meant it was overall a quick and positive purchase. Delivered next day
First off as always excellent customer service and fast shipping! I recently purchased a force USA G3 v2 from you guys, after doing a bunch of research since the lock downs I decided a I wanted to buy a good quality all in one functional trainer as a base for my home gym that can handle heavy weight week in and week out and not take up too much space, I decided to buy this specific unit because: •All improvements over previous generation • 2:1 cable ratio perfect for arms/ shoulders • upgraded smith machine which is silky smooth even with heavy weight during all presses, squats and bent over rows • the back of the unit is open so You can have a mirror at the back of the unit which is perfect for all exercises facing the unit • continues improvements force USA make to their products and build quality Even with their base units • upgraded cable system is still smooth even maxed out during pull downs and rows • storage for all Olympic plates cable attachments and barbells • all the upgrades available to this unit ( leg press plate, pull down seat low row plate, being compatible with the g20 upgrade kit ) • TIME saved driving to the gym waiting to use machines every minute counts when you got a busy life work, family and commitments • Cost of the base without the upgrades is fairly affordable • pretty straight forward to put together instruction manual diagrams were easy to follow the actual instructions next to the diagrams weren’t so good though. I already had a bunch of Olympic plates, barbell, adjustable bench , dumbbells and chest supported t bar row that compliments this all in one trainer perfectly. I’m looking forward to upgrading it over the next year and getting some more equipment from gym and fitness!
Easy to order. Delivery priced well. Quick to arrive to a different state.
Timely, clear information, and proactive service support. The equipment is also of good quality.
Very fast delivery. Great price, product seems durable.
Great people to deal with. The staff go above and beyond to make sure your purchase is received in a timely manner. This is my 2nd major purchase from Gym and Fitness. Ordered 24th November - received 29th November in North Qld. They also help with shipping to get the best cost effective transport. A big thank you to your team.
Very fast delivery
I spent months researching multi-trainers and finally decided on the Force G3 and I have no regrets! Build quality is solid, the price is very reasonable, and it has all the functions you need for a full-body strength workout. Now onto the one and only really terrible thing about this. The manual. It's almost unreadable. Many times I had to stare at the diagram for a good 10-20 minutes before I could make sense of the assembly. I wrongly assembled the standing frame by not ensuring that I got the correct left and right standing tubes taking for granted that both standing tubes were the same. I realised this mistake nearing to completion when I had to screw in the weight horns and found the holes facing inwards instead of outwards, and had to strip everything apart which was painful. This could have been prevented if the manual had been clearer. My suggestions to improve the manual: 1) Include specific warning notes about what to look out for, especially at the most crucial stages where there is a possibility of a mistake, such as: 'Before assembling the standing tube, ensure that you have the correct tube marked with the letter L/letter R on the correct side.' 2) The drawings are not clear. They are too cramped up. It is hard to spot minute differences such as the sizes of the bolt holes. 3) Label each part with the assigned number and paste it onto the bubble wrap, so that it is easier to find the parts in the box. 4) A video of the assembly process would be great! I believe that the improvements to the manual can shave off many hours spent on the assembly.
Great product and excellent customer service
The delivery of goods ordered was so quick and efficient. Exactly as ordered and top quality goods for the price
Gym and Fitness gave me a store credit due to missing out on a sale price on a rowing machine. I used the store credit to purchase a massage gun. Thanks team. Appreciated.
I had been researching for quite some time and really happy with this purchase. Delivery was smooth and easy to set up.
Great service from the team in Adelaide. Good knowledge on equipment. Given timeframes for arrival and costs. Courtesy calls and emails were appreciated even after purchase of the items to make sure everything was what I wanted. Will be recommending to friends in the market for gym equipment!
Guy Budgen
Dec 07,2023I have purchased a number of items from Guy and Fitness. Very helpful service and product knowledge is excellent. Recommended company to purchase Gym gear from.