Efficient CT Scan process, quick results and good handling of problem found and follow on steps - exactly what you'd hope for. Everyone very professional but also friendly.
Very professional and caring staff in all departments of the hospital.
First class admin/reception staff and super professionalism from the medical team - highly recommended.
Very slick procedure and excellent friendly staff.
Made me feel completely at ease and very helpful. Staff lovely and facilities spotless. Very well looked after as I do suffer with anxiety.
Fast , very efficient proceed with friendly helpful staff . Thank you
Welcomed on arrival and seen on schedule. Very efficient well explained procedure (CTCA scan) carried out in a pleasant manner by each of the staff involved. And a good quality cup of coffee before departure!
This was my first visit for my first CT coronary angigram and, as expected, I was quite nervous. However, the lady at reception made me feel very welcome and sorted out a parking pass for me. The chairs in the reception area, I sat on the two seater, were not very comfortable. Design over comfort here I feel. They were low and not easy to get out of once seated, and I'm quite fit and able. The staff were fantastic making sure I knew what was going on. I have Graves and they triple checked that it was okay to give me the iodine for the contrast scan as it could have been a problem, but all was okay. After my scan I was given coffee and asked to sit back in reception to wait for the all clear, BP etc. checked. Every member of staff was friendly, welcoming and thorough. I would recommend this lab for a CT coronary angigram.
I was late for my appointment but the CT scan were absolutely fantastic with me. Very kind, friendly, reassuring and completely professional.
The. report yet too come but the process of the scan and ECG was outstanding. Everything went to time and the team were outstanding. Explained everything and put you at ease from the word go. Great job
Having scans and other tests checking your heart and its function has the potential to be very stressful. Having a team taking you through all of this process who immediately put you at ease, with the right balance of friendliness/humour and professionalism is hugely reassuring. What a great team! Highly recommended.
I was well prepared and found the procedure quite comfortable. Everything was explained to me and I had full confidence in the staff.
Excellent service from the initial appointment arrangement, follow up communications and on the day care and treatment. The staff at the clinic were very welcoming, explained what would happen and put me my ease. I felt the clinic was very calming. Also good that there was easy parking and refreshments. Overall very professional.
An appointment had been arranged for a CT scan. I arrived early, parking was straight forward, the staff friendly and I actually went in early for the scan. The clinic was easy to find
Very thorough examination. I had an Echo gram, ECG and a CT scan all in one afternoon’s appointment. I was also fitted with a heart monitor before I went home. I felt I had been properly looked after.
Laura,Kerry and Kay were kind ,caring and jolly which made the experience good rather than nerve wracking.
Kind,caring and efficient contact.
Very accommodating, received an appointment very quickly as they made a plan to "fit" me in at short notice. Support staff and Doctor/Consultant were really nice, friendly and supportive. Feedback on results of tests was great. Lots of free parking.
Efficient, professional, friendly staff, cost-effective. Nothing more I could have asked for.
Pam
Aug 30,2024I was seen on time and was able to have the tests the Consultant recommended at the same time as my visit, I did not have to return for the tests. No problem in parking.