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Reviews 124
Colin Young
Jun 20,2024I can honestly say the care and professional way that all the staff care about what they do and how they go about it is faultless,from arrival at reception to all the nurses and medical staff And doctors give you so much confidence.
MRS SAMANTHA J CHUTER
Jun 13,2024A lovely environment, welcoming. Very polite and very friendly, especially the nurse who kept an eye on me before i was allowed to leave due to low BP. A pleasant experience.
Andrew Chisholm
Jun 13,2024The response time and first class bedside manner of everyone I have come into contact with at VCL had been excellent and well over and above expectations. Emily took calls and answered e mails on her own time and these random acts of kindness make all the difference when dealing with potentially worrying appointments and follow ups. Thank you very much - absolutely zero hesitation in recommending . First rate service
Charlotte MacCaw
Jun 13,2024Very organised, clear instructions what to do and when. Welcoming on arrival and taking me through the process, clear and understandable, checking all the time. Felt very comfortable.
Matt Evans
Jun 13,2024The two nurses that I was with were friendly and informative and put me at immediate ease - they made the experience very easy
David Williams
Jun 11,2024I felt welcome and looked-after from the moment I walked in for my scan. The busy reception area was clean, light, airy and comfortable. Two nurses and the radiographer each took time to explain what they were doing, and why; and reassured me about what to expect during the procedure. Because I had received an injection, they also kept a close watch on me after the procedure. Dr Leatham spent time to give me a clear explanation of the result and of the implications for my health. I came away feeling that I had been well cared-for.
Oliver Cox
Jun 07,2024Very professional, great service and staff were super friendly.
GLYNN GRATRIX
Jun 07,2024All the staff were friendly and professional. They also took time to explain what was going to happen and when. Great experience
Headmaster Office
Jun 07,2024The medical team was professional, calm and kind and very clear about what each procedure would involve. Medically, it could not be faulted. The only downside was clarity around appointment times: I waited for an hour and 20 minutes beyond my appointment time for my first scan with no communication from the outset about how long I would wait, or early clarification that there were going to be delays. The medical team was multi-tasking and very busy: consider delegating tea-making post-procedure and form-filling instruction to the reception desk which was largely quiet.
Simon Paterson
Jun 02,2024Wide selection of specialist consultants. Extensive range of diagnostic equipment on site so no need to travel elsewhere. Fast appointment system so no lengthy waits to get investigation started. Personable and pleasant people to deal with. Easy access with free parking! Waiting room space is a bit haphazard and more tables would be useful perhaps with phone charging points.
Howard Widdicombe
May 29,2024Staff professional, friendly and courteous. Helped to resolve the difficulty of my heart rate not wanting to slow down/stabilize to enable the CT scanner to do its job.
TC
May 25,2024Amazing staff. They were all so friendly and made you feel relaxed. Easy to park, very clean and welcoming. They couldn't have done anymore
Steve Broomhall
May 24,2024Great service with friendly staff and good facilities.
Simon Hardy
May 24,2024Good Afternoon, I returned for my scan yesterday as my first attempt at a CT scan was aborted as my heart rate was too high. The cardiac nurses and the radiographers were ultra professional, empathetic and clear about the procedures at all times. The equipment and premises were all state of the art and very hygienic. The location and parking are excellent.
Mark
May 24,2024Very kind and helpful staff (receptionist, cardiac nurse and radiographers). Appointment was on time and I was able to discuss the result immediately with the consultant, Dr Leatham, afterwards. Exemplary service.
B.J. customer
May 17,2024Consultation with Dr. Leatham including tests at Surrey Cardiovascular Clinic. I have been Dr. Leatham's patient since 2010. He is a good listener and spends all the time I need at consultations without my feeling rushed. His advice has always been excellent and I trust and feel safe in his care. The team of staff reflect the experiences I have had with Dr. Leatham.
Ana Malanca
May 14,2024Professional quick service. Thank you!
yvonne Wilson
May 13,2024Easy to find and park. Staff very caring and kind. Very good service.
Lee
May 10,2024Great communication, very respectful receptionist, very welcoming and knowledgeable staff who made me feel very at ease.
5 Huxley Road, Surrey Research, Surrey Research Park, Gu2 7RE, Guildford, GB
http://heartscandirect.com
Andrew Everett
Jun 28,2024Really friendly and efficient service