logo
Heritage Parts is now Parts Town

Hosted by David Simmons

4.5 (884 Reviews)

To leave a review you need to be logged in

Heritage Parts is now Parts Town!

Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started.

For more information, please visit https://www.partstown.com/together.

Reviews 884

4.5

Out of 5.0

comment
Sue
Sep 23,2020

Excellent as always!!!

comment
customer
Sep 23,2020

exact match of the switch that needed replaced. easy to install, and works perfectly.

comment
Humayun Ahmed
Sep 23,2020

I am very happy with the parts. My only complaint is about excessive mailing costs. About $18 for ground shipping for 4 knobs that weigh nothing. I believe it is unfair to the customer.

comment
customer
Sep 23,2020

Came quickly and everything was there. Plus I didn’t expect the knob. Usually it’s purchased separately. Very happy

comment
Sinclair Family Concessions LL
Sep 23,2020

Your service was perfect and ahead of time. Thank you

comment
customer
Sep 23,2020

The part put my freezer back in operation. Thanks for your support.

comment
Morty Weisselberg
Sep 23,2020

The supply was very prompt and exactly as ordered.

comment
customer
Sep 22,2020

GREAT CUSTOMER SERVICE!!

comment
customer
Sep 22,2020

Best Customer Service; status emails with tracking number and verification order received.

comment
customerJoe T
Sep 21,2020

Great service

comment
customer
Sep 21,2020

Their customer service is great! Always able to get the parts we need.

comment
Fred
Sep 21,2020

Easy order, fast delivery, exact fit... what more could I ask ? Thank You, Fred - Maintenance Manager.

comment
customer
Sep 21,2020

Service and communication was timely.

comment
customer
Sep 21,2020

Fast service. Always have the parts I need. Postage is a little high especially when ordering small parts. Would recommend to a friend.

comment
customer
Sep 18,2020

I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She told me the item was in stock and that it would ship out that day and I received it the following afternoon. The oven was a vital piece of equipment that needed to be fixed so that we could continue to feed our patrons. Thank you Heritage. Your customer Service was excellent.

comment
customer
Sep 18,2020

My replacement glass arrived in 1 piece thanks to Heritage and UPS. Well done

comment
customer
Sep 18,2020

Awesome all around

comment
Phil / LSOT
Sep 18,2020

I wan inform that parts were in stock and be ship that day. I received it two weeks later. This is not the first time. I understand when something has to be order and will take time.

comment
Dave
Sep 17,2020

Charged 2 motors to my personal credit card, as did not have an account set up yet. Only received 1 motor. I called and Kara re-ordered the 2nd motor. Received 2nd motor 2 days later.

comment
James H Brown
Sep 17,2020

Had no problem with this order..it went very smooth.

800-438-8898 [email protected]

1200 Greenbriar Dr, 60101, Addison, IL, US

https://www.heritageparts.com

Contact Here
Recently Added