HFM, formerly known as HotForex, is an award winning forex and commodities broker, providing trading services and facilities to both retail and institutional clients. Through its policy of providing the best possible trading conditions to its clients and allowing both scalpers and traders using expert advisors unrestricted access to its liquidity, HFM has positioned itself as the forex broker of choice for traders worldwide.
HFM Deduct my $3000 funds I opened a swap free account 46375081 at HFM. After one month of trading, HFM suddenly charged me a swap free of $4320 for all my trading orders, resulting in a $3000 loss in my initial capital.
Fast response and problem was resolved.
Fast response. Thank you Fatimah
fast service . fast response thankyou aznor
Fast respond, banyak tunjuk ajar untuk pemula trader
Good n eficien
Support team (Irdina) help a lot.. big thanks for her… 💪🏻💪🏻
I contact the Support team for fixing some issue regarding my Account.Mr Razaleigh was very helpful and get me through tough time. He is very capable and bespoke on his Tailored attitude as customer support team. The best!
Fast response!
thank you irdina! good customer service and fast response!
As a trader, transparency and trust are paramount when dealing with any forex broker. Unfortunately, my recent experience with Hotforex has left me feeling deeply disappointed due to their poor handling of a recent contest, "Lucky USD." The lack of communication, vague timelines, and unannounced outcomes are unacceptable, especially for a platform that relies on client trust to thrive. Contest Announcement and Expectations When the "Lucky USD" contest was announced, it promised an exciting opportunity for participants to win rewards. Many traders, including myself, devoted time and resources to actively participate, expecting a fair and transparent process. However, as the contest concluded, things took a frustrating turn. The Problems 1. Winner Announcement Delay Despite the contest ending, the broker has failed to announce the winners in a timely manner. Traders have been left in the dark, unsure if the contest results are even being processed. This delay raises concerns about the broker’s ability to handle such events professionally. 2. Unclear Draw Date The broker did not specify when the prize draw would take place, leaving participants to guess or repeatedly check for updates. This lack of clarity suggests either poor management or a deliberate lack of transparency, which erodes trust in the company. 3. Lack of Communication Numerous inquiries from participants, myself included, have gone unanswered. The broker has shown no effort to address the concerns of traders or provide any updates, further aggravating the situation. Why This Matters Forex brokers operate in a highly competitive industry where transparency and customer satisfaction are key differentiators. When a broker fails to uphold these values, it raises red flags about their overall credibility. This mishandling of the contest might be indicative of larger issues within the company, such as disorganization or disregard for client concerns. My Recommendation Based on this experience, I would advise traders to exercise caution when dealing with Hotforex. A broker that cannot manage a simple contest transparently raises doubts about their reliability in more critical aspects, such as fund withdrawals or trade execution. If the broker wishes to restore trust, they must: 1. Immediately announce the winners of the "Lucky USD" contest. 2. Provide a clear timeline for future events and adhere to it. 3. Improve communication with their clients by addressing queries promptly. Until these issues are resolved, I cannot recommend this broker to others. Trading requires confidence in your broker, and right now, Hotforex is falling far short of that standard.
Mantappp razaliegh
Customer seervice Akmal tu bagus sangat👍🏻
Irdina , Ok memuaskan Cekap bagi maklumat
Great fast service especially for staff razaleigh
Great customer service from Razaleigh. Very fast, attentive and helpful. Thanks
Por favor tengo una cuenta que hice pero tengo más de un mes que no me la verifican
HFM Most and best broker i love it service fast Diposit Fast Withdrowl
sangat membantu dan sebab itu saya tak tukar broker lain
mohd faisal abdullah
Dec 20,2024Mantap broker yang mesra dan trusted...