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HFM, formerly known as HotForex, is an award winning forex and commodities broker, providing trading services and facilities to both retail and institutional clients. Through its policy of providing the best possible trading conditions to its clients and allowing both scalpers and traders using expert advisors unrestricted access to its liquidity, HFM has positioned itself as the forex broker of choice for traders worldwide.
Reviews 511
Abdulvahap Yılmaz
Oct 21,2024This company deleted my money of 29124 dollars from the meta and there was no bonus in my account. My access to the meta was blocked. I wrote to Mr. Bartın, the customer representative, to find out the situation and he blocked me. All my withdrawal transactions were canceled and the company stole my money of 29124 dollars. They do not give any explanation and do not answer. Do not trust this company at all. Since they are a company, they mislead people and can interfere with your assets in the background as they wish, easily steal your money from your wallet, and do not even bother to make an explanation.
K.C
Oct 18,2024Razaliegh was very helpful throughout the live chat. He was very clear in his instructions and knowledge when it came to my issue. I have issues with the account opening, he managed to speak with the other departments to assist me with solving this problem.
MUHAMMAD HAFIZUDDIN
Oct 17,2024Mantap , terpaling laju respond.. hfm mantap
Sibongakonke Shange
Oct 17,2024This broker punishes swig trades they charge R500+ in swap for a single day. They keep increasing the amount they charge for swaps everyday. I hold trades for 2 weeks or more. This means even If you profit you loose. It took over a whole month to get pay out from them. since I request a withdrawal, They have been coming up with different ways to ensure that they don't pay. Stay away!!!!!!!!!!
Gerardo Robles
Oct 15,2024The agent who assisted me in Spanish, Joshua, didn't have a single answer to the questions I asked. Why even have live chat if you can't answer questions? The only thing he responded with was, "I only have general information and it's not my department." I need specific information if I'm asking in live chat. Terrible customer service.
Huhuii Lalaaa
Oct 14,2024Layanan yg sangat baik
Jennifer
Oct 10,2024Aznor was very helpful and patience in answering all my enquiries and solving my issues. Thank you Aznor.
Shah Doink
Oct 08,2024Swift process for any issue that customers faces.Everything resolved very quickly.well done.
Malou Tessa
Oct 02,2024These scammers and scammed you by their advertising skills and grab your all money and trap you in their ecosystem. I lost my all money by depositing in their system they trap my all trades deposits and profits. Totally scammers please whtsapp +44 7520 641562 to move legally against this scammers
Mr_TitO
Oct 01,2024A fraudulent company that manipulates spreads, price slippage, and very, very bad support service. There is no response from employees or agents. I do not recommend dealing with it. ⚠️⚠️⚠️⚠️⚠️
Anonymous
Oct 01,2024Have been using this broker for less than a year..so far no issues on deposits, withdrawals, customer service and they also have options that other brokers lack. But today had withdrawal rejected (never had that issue before) due to min amount was not posted correctly on their page (now its posted correctly on their page). Email notification did not explain further on what was wrong. Contacted customer service and they were quick to respond and matter was resolved. This is how usually traders start test brokers, if even small deposits or withdrawals have issues, those are red flags and the start of brokers fleeing without a trace once you start getting serious on your deposits and withdrawals of your winnings....been there.. To sum it up...they are OK and hope they can maintain and further improve on the traders/investors complaints or findings.
Principal GCdilW Dhamyal
Sep 29,2024hfm has security issues regarding account safety
Khairul Izwan
Sep 28,2024Live chat fast respon. Good explaination. Hafiz
iman ganu
Sep 27,2024Selesai masalah .. agent sangat bagus dan pantas..
Sayonara
Sep 26,2024Looking good after changing name from Hotforex.
Moazim
Sep 22,2024The trade execution is pretty impressive on this broker's platform especially with the good leverage on micro account. My total trade experience with this broker is around one year trading live. I am quite satisfied with the services.
Sphelele Nqubeko Mngadi
Sep 20,2024I deposited funds to the account on Monday 16/09/2024, until today those funds have never been allocated to my trading account. I reached out to them, they requested proof of my claims. I sent them the proof, they said it was inconclusive, they requested for a PDF version. I sent them the PDF after having to open a FRAUD CASE with my bank, as they said it was my bank's company process to open a case when Capitec Pay proof of payment is requested. I then got feedback from HFM that the 3rd party payment processor(OZOW) is denying that I made the deposit. So I reached out to OZOW and they sent me proof that the funds were indeed received, and that HFM only has to allocate the money to my trading account. Mind you, the deposit was done on Monday the 16th of September 2024 and I'm writing this review on Friday the 20th of September 2024. I gave HFM more than enough time to find my money, and still they were not able to. ALSO, they had the audacity to blame the 3rd party payment processor and say they are denying me making the deposit, after making me wait 4 days for my money to appear on my trading account. And when I reached out to the 3rd party payment processor, they responded within minutes with proof of the payment received successfully, and sent to HFM successfully. They even had an explanation which was since I paid at midnight, the system may have mistakenly allocated the payment incorrectly as a payment from 15/09/2024.HFM Blatantly denied ever receiving the payment and didn't even have the balls to admit scamming me, they blamed ozow!!! I still haven't received my deposit, neither have I received a refund to my bank account. I am writing this so it doesn't happen to anyone else, and if I don't receive my deposit, either as a refund to my bank account or it miraculously appearing on my trading account, by Tuesday 24/09/2024. I will be escalating to the courts. Totally unacceptable practices, whatsoever. NB! I HAVEN'T RECEIVED MY MONEY!!! EITHER REFUND IT BACK TO MY BANK ACCOUNT OR ALLOCATE IT TO MY TRADING ACCOUNT.
Leha
Sep 18,2024Tq .. good xperience
Sai
Sep 14,2024the platforms over all response is great, fast execution with very acceptable spreads, client support is really good, local languages offered, In my opinion having local e-wallet deposit and withdrawals to some regions is a big plus, with almost instant withdrawals, last withdrawal processed Thursday Sept 12. it was received with in the first hr.
Spirou Kyprianou 50 Irida 3 Tower 10th Floor, 6057, Larnaca, CY
http://www.hfm.com
Zain
Oct 22,2024Great assist by agent razaleigh