Helpful customer care when I called in before I placed my order
I had to call 5x over 2 days before I finally got thru (left 3 voicemail messages with no return from the Urbandale location). Finally was able to speak with an agent who said all gift cards have to be done online.
Shipping cost to much
Homemakers made the furniture-buying experience as easy as it can get.
Great service
My experience with Homemakers has been excellent. The website was easy to use & furniture was delivered on a timely manner. customer Service was very helpful answering my questions.
Great experience shopping online!
Easy to work with, reasonable price and great customer service
In store shopping was fine but I have called twice asking about adding the ottoman to my order. I left a message and number but received no call back at noted on your message center. Thanks !
Great pricing and great furniture selection
Great selection of name brand furniture for more than fair prices. To include free threshold shipping is real bonus. I am extremely happy with this purchase. It is my second purchase with Homemakers and if I ever need any other household items, this will be my first choice to shop.
Great site and pricing. Easy to use.
Easy ordering.
Ease of purchase and financing
Good experience online but would have preferred for someone to answer the phone and not have me leave a voice mail for return call
We found the perfect office chair at Homemakers for our space and your online store made it easy for us to purchase.
Was easy to place the order.
Just simple to go right online and order. Found a hard to find item and got it shipped right to my front door.
It was easy to find what I needed and to pay for it with my paypal acct. I appreciate the ease of use.
Patricia Clayton
Dec 16,2023I had my furniture delivered on November 16th. There were a few items I had to cancel before delivery due to not fitting in my house. This resulted in a $1086 credit Homemakers owed me. I have waited 30 days for that credit and I STILL DO NOT have this credit. I've called, chatted, and emailed a dozen times. There is still no resolution. They got my $4000 for my order, yet I still have no credit. I love my furniture, but cannot stand a company that is still withholding a very large amount of money from me. Frustration does not even begin to explain how livid I am.