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Hop Travel is committed to providing our members with the best possible experience when it comes to travel insurance. We believe that our members should never have to worry about the financial burden of unexpected medical expenses or trip cancellations. That’s why we have developed a range of travel insurance plans that offer real-time claims payment and guaranteed cashless experiences.
We are proud to say that our team is made up of experienced professionals who are passionate about delivering exceptional service to our members. Our travel assistance and medical assistance teams are available 24/7 to provide immediate help in case of emergencies. We also work closely with a network of medical providers around the world to ensure that our members receive the best possible care wherever they are.
At Hop, we value transparency and honesty. We believe that our members deserve to know exactly what they are paying for and what they can expect from our services. That’s why we are always upfront about our terms and conditions, and we strive to make our plans as easy to understand as possible.
We understand that no two travelers are the same, and that’s why we offer a range of plans to suit every type of traveler. Whether you’re planning a short weekend getaway or a long-term trip, we have a plan that’s right for you. Our goal is to provide our members with the flexibility and peace of mind they need to enjoy their travels to the fullest.
Reviews 179
prap
Jul 04,2023New Review: The team fixed my issues and generally stayed on top of it to ensure my issues are addressed. For e.g: sending out the fax with to the doctor's clinic with necessary details to ensure the process is smooth. OLD Review: I am a INF insurance buyer with same buying/claim experience as the new brand Hop. The buying experience has been quite smooth and quick. However, I am not able to setup a doctor appointment for more than a week since I bought the insurance. The backing healthcare - United Healthcare is taking unusually long time to make the insurance profile available to clinic. Took us 3-4 calls with the provider and this has still not done. Without this upload available, clinics cannot find my parent available in their database to make appointments. Buying:5 stars Setting up appointment with in-network doctor is : 1 star
Zhigao Liang
Jul 04,2023I really appreciate the high-quality service. The staff is very patient and friendly. I got all the perfect answers and information that I needed to know before I made the decision.
JR Shah
Jul 04,2023INF Plan is really easy and accessible. The amount of Plans offerings is great specially Pre-Ex condition
Qihui Xu
Jul 04,2023So far so good
Hema Hema
Jul 03,2023Easy to buy and flexibility. I purchased this last year as well there services were good.
Nageswara Rao
Jul 01,2023Very easy to purchase travel insurance for USA visitors. Customer support is great and quickly answers any questions. Some plans offer pre-existing disease coverage which is a great help for older parents vising USA.
Prankur Bhalla
Jul 01,2023We had a good experience while our parents were here..
Dolly J
Jun 30,2023A great company that makes purchasing plans extremely easy and without struggle, and the reasonable prices that they offer.
rajeshwari komuneni
Jun 30,2023Cheap best policy for travelers.
Sam
Jun 30,2023Courteous staff, excellent website and customer service. Easy to navigate interface
kedar kulkarni
Jun 29,2023Affordable and reliable insurance coverage plans for travelers. Customer service is beyond industry standards and claim process is very straightforward.
Bhushan M
Jun 29,2023Good insurance and good cust service
Vivian Tian
Jun 28,2023Good customer services, very responsive. They replied my email within 24 hours, and helped me correct my information in my insurance ID card. Will repurchase for my family when they visit me next time.
Hariyali
Jun 28,2023We have purchased INF HOP insurance for our parents visiting United States. They offer wide variety of plans and coverages including pre existing conditions. Definitely a good insurance to shop for.
Navya Gudemarenahalli suresh
Jun 27,2023It was easy to decide on the insurance. They are the only one to provide pre-ailment coverage and that’s very helpful when parents are here in US where the health system is extremely expensive.
Ss
Jun 27,2023Good experience
Asit Kumar Saha
Jun 25,2023Great service
Peifen
Jun 23,2023Got the Hop Mindoro plan for my mom since Apr while she’s traveling in the US. She wasn’t able to sleep well for a while and so I reached out to the hop assistant team, though we were not able schedule a in-person doctor visit as it was not an urgent case needed medical attention, they did help guiding me through to schedule a video consultation with a doctor. The doctor we spoke with was very nice and helpful, she provided us with some good recommendations of supplements since prescription wasn’t allowed via video consultation. Overall, great experience so far.
Adithya Kumar
Jun 23,2023Good experience so far
Usha Vellala
Jul 06,2023The process to set up the insurance is extremely smooth. They had agents available to answer any questions. Overall, it was quick to set up insurance with them and had several options to pick from based on your situation.