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Reviews 600
Len Bradley
May 23,2022An excellent car and very well looked after during collection following long journey. Car serviced and valeted and spoke to the mechanic who explained all the checks .Very pleased.
Peter P
May 23,2022Very pleased with my purchase of my 2013 evoque from start to the purchase was easy and sales team Danny and Peter was very helpful would recommend horsepower for good use vehicles
Jim Armstrong
May 13,2022I am very pleased with the Range Rover I purchased from Horsepower. Danny and Duncan were very friendly and helpful Horsepowers technicians very knowledgeable. They sorted out a couple of things with the car no quibbles. I can only recommend them.
Mark Tucker
May 04,2022I purchased a used 3 series bmw from here , sales team was good not pushy in slightest and informative. I did have a coil pack go after purchasing, but this wasn't garages fault, they saw me the same day used diagnostic machine to identify problem and replaced , they had me back on the road within a hour , fantastic experience for aftercare and even offered me a drink while I waited and seating area. This garage seems to be very good they seem very professional.
Rusty Pro
May 02,2022Horsepower Motor was very fair and transparent in its approach to the purchasing process. I found Danny, Peter and Jack accommodating, answering my questions promptly when asked prior to the sale. I would recommend their service for car purchases.
Bernadette Barron
Apr 30,2022Bought my Fiat 500 online, part exchanged my Smart Fortwo. All dealt with over the phone brilliantly by Peter. He explained everything and was very patient! The chap who drove the car from Tonbridge to Hull the following week was more keen to get to his hotel for the night than bother showing me the car itself, but I understand he was not employed by Horsepower as such. I've had a bit of bad luck since I got the car, having a puncture on the North York Moors, and ultimately needing breakdown assistance as 3 hours using hazard lights had drained the battery!!(Just one of those things that can happen!) The main issue I had was that the telephone system (Blue and Me) spoke Italian!!!! I don't!! Alison at Horsepower responded to the problem, sending me emails with loads of information.... then the antique computer froze and I couldn't use it anymore for the Internet.... so Alison posted me a USB stick with the relevant files loaded on, and hey presto, today I can finally pair my phone!! Really really grateful and would highly recommend Horsepower Motor Centre 100%
Richard
Apr 28,2022Bought my Toyota iq a week ago had a great fifty miles drive back great little car very pleased, Peter was very helpful and the customer service was very good.
Alex Carey
Apr 28,2022Greats service and polite customer service. Sales men Jak and Danny we were brilliant and couldn’t help enough. Definitely recommend 👌🏻
Steven Ram
Apr 27,2022Amazing service by all the staff and very friendly and helpful. Would definitely recommend.
customer
Apr 22,2022Thank you Danny *****Amazing service from Hp motors , Iv used this centre twice now and the experience was excellent very very helpful and straightforward, the staff are all so friendly cars left in suburb condition .. my cars were prestige .. most happy customer .. *****
Millie Cox
Apr 22,2022Pleasure to do business with, really friendly team that go above and beyond for their customers!
customer
Apr 22,2022I purchased the car online as I live in Devon. Had to pay for the car prior to being handed the keys etc. Lots of dinks on the bodywork and now have concerns about the gearbox and the knocking which is frequent. Also disappointed with the alloys which are badly kerbed. Just hope that the warranty which I paid for is good as I feel I will be needing it
JP
Apr 20,2022Was interested in two vehicles on the website so rang early afternoon to see if was possible to test drive since this was the first time for purchasing a pick up trust and wanted to see which suited better. Lady confirmed that they were both still available and would call back to confirm when I could test drive. Called back a couple of hours later since was in the vicinity. Was told that one had been sold that morning and that I couldn't test drive the other since (a) it needed an MOT and (b) it hadn't been serviced and the guy didn't feel comfortable taking it out. In fact, he wasn't interested in offering a test drive at all - apparently you tell them which car you want and then they get it ready and you are then allowed to come and see it to check everything is working. Apparently test drives aren't part of the Horsepower customer service - you need to be pretty committed to a single vehicle before you speak to them. Went to Sevenoaks Van Sales where they were very happy to let me do test drives and take my money!
Dan Cuthbert
Apr 16,2022Sold by Danny. Spoke to us in a natural, conversational style. No sales patter. Just regular. Much appreciated and happy to recommend highly.
Jane Porter
Apr 13,2022We brought our BMW X3 from Horsepower in November 2021. It developed a problem a few weeks after we bought it so it went into their workshop for repairs. The car was OK for about six weeks, but the problem then started again. We've been trying to book it back in, but we keep getting their answering service. When you do get through they don't have any courtesy cars and will call back when they do ..... The last conversation my husband had with them was not good and they couldn't fit the car in until mid May. The after service care has been appalling considering they sold us a car with an ongoing issue. We would not recommend them to anyone.
maxmaxCustomer
Apr 12,2022Great services and sales. Many thanks to Danny and his team sorted all my concerns, got a new MoT to close our deal. Would purchase again from Horsepower motor centre, cannot fault the service I received. I have bought a lot of cars down the years from other dealers and have very critical eye when buying a car. 5 star rating thanks again Danny. Trevor
customer
Mar 30,2022Smooth transaction with the purchase and little problem with the car which was easily rectified without any dramas. Cheers to Pete and the team 👍
MR G BLADON
Mar 22,2022Recently had my car with horsepower to have the timing chain repaired as well as other things within the engine. The service I was given I can’t not fault at all, everyone was very helpful and the mechanic Mike explained all questions I had with great knowledge and helped explain what was wrong and what needed to do as well fixing and getting my car back to me. Highly recommended!!
Angela
Mar 17,2022Really great business to deal with. Excellent communication and the staff namely Peter the salesman have been first class. I am also in the sales industry and know how important customer service is and this company has it in spades. Really great service and they made 100% sure that they were happy with the vehicle before they let me take it away. I also part exchanged a vehicle and the whole process was extremely seamless. Highly recommended
Unit 1 Sovereign Way, TN91RH, Tonbridge, GB
http://www.horsepower-motor-centre.co.uk
Dan Head
May 24,2022We were very happy with the service from Horsepower and especially found Peter Carroll very easy to deal with. We are both enjoying our new purchase…..thanks guys. Dan & Marie.