From its foundation in 2006, HOSTKEY has grown into a premium internet service provider (ISP) with facilities in the Netherlands, Germany, Finland, Iceland, the USA and Turkey. Our clientele spans the globe from the EU as a whole to China, Japan, and India in the East. They choose HOSTKEY not only for its obvious benefits, but also based on our reputation as a skilled and dynamic team that gets the job done reliably, and that we can deliver unique and custom products tailored to the client’s mission-critical needs.
Our Server went down a few hours ago and we raised a support ticket. We haven't received a proper update on the ticket 9+ hours later and the issue is still pending. We are switching now the provider because this level of support and service is unacceptable for any company that needs these servers.
I've had a great experience with HOSTKEY. Their customer service is top-notch, always responsive and helpful. The servers are reliable, and I've noticed a consistent performance throughout my usage. Their team is professional and understands the needs of their clients. I've been with several hosting companies before, but HOSTKEY stands out. I highly recommend their services to anyone looking for reliable hosting solutions.
Our company is using the VPS (vm.v2-medium) for a few months now and all is going great. I would recommend a higher spec than actually required to avoid bottlenecks. Spend more and save more headaches.
Server good and fast support . I have few server and still good
i've ordered a vps, i payed and got the vps... i got my server running in 2 days and in another 2 days i got mail that my service was shut down, due to id confirmation issues. wel everything is corrosponding to my name, aswel as my bank information and adres. so that was strange.. i asked for a refund then... at first it was ok. and then it was not possible and they are trying to guide me to some guidelines... but nothing they say i can find... the only thing closest i could find was that if the "identification proces" goes not right they are allowed to shut me down after 30 days. not in like 4... it al feels like one big scam. i never had this by one or another vps/dedi service
Hostkey is a solid service provider with a great customer support team. Definitely worth considering!
Hostkey offers highly reliable servers coupled with quick, friendly support. Their pre-built and custom configurations cater to diverse needs, while their fast network performance ensures a smooth user experience. Hardware issues are swiftly addressed, minimizing downtime. A dependable choice for anyone seeking an efficient server provider. Highly recommended!
HOSTKEY is a standout with its swift, efficient tech support and the option to rent a dedicated server with BGP service for free. However, it could enhance its services by broadening its line of dedicated servers in Finland. Overall, the speed, flexibility, and control HOSTKEY offers make it a top recommendation for hosting services.
Vielen Dank sehr gute Zusammenarbeit und gern auch Lösungsorientiert und geduldig in der Umsetzung von Serverwechsel nach Kernel Umstellung
Good support, good stability of the Server.
Since initiating our partnership with Hostkey in 2021, we have experienced nothing but top-quality service and support. We’re pleased to report that we’ve encountered no downtime, ensuring smooth operations for our production platform. Moreover, their customer service is highly responsive, consistently handling our inquiries with friendliness and professionalism. We’re looking forward to continuing our relationship and highly recommend their services.
Since 2020, we've been using a dedicated web servers from Hostkey and we couldn't be more satisfied. The server's performance has been impeccable and the connectivity is consistently reliable. The customer support team has been top-notch, always ready to assist and address any concerns. But what truly sets them apart is the seamless uptime we've enjoyed for the past three years - we've had zero downtime and no issues at all. It's been an excellent partnership and we wholeheartedly recommend Hostkey for their superb server and customer service.
The servers are fast, and the price is fair.
We rented a GPU server at Hostkey, which was cheap, but the service was very poor. Frequent (once a month) downtimes, with peaks of up to 36 hours of downtime. Customer service takes hours to respond, they seem to have no monitoring on their end because we always had to contact them whenever the machine went offline again.
Hi costs of servers No free bgp
I am currently in process of cancelling the services with them. Their services are below average. Their customer support is just a bunch of russians which don't care about anything. They restart servers whenever they want and always have an excuse for their poor services. Technical Support is the worse, basically nobody can respond and help you in any way... even if they respond, basically they just waste your time. The servers crash at least 1/month... AT LEAST... and every time is a power source problem :)) There are so many better options out there.
ok...........
Don't let yourself fool into their services from the "Netherlands" umbrella or their nice landing page. If you ever need support (and if you ever rented a server you'll know that it is not a question of IF, but WHEN) then you're out of luck. The support team has a defensive "CANNOT" and "pay extra for this" attitude rather than solving issues in your best interest. Can not recommend.
We've been cooperating with this company for a long time, recently we rented another server for our business. The equipment operation is stable and fast both for traffic from the USA and from European countries. We are pleased with the cooperation.
Andrii
Sep 26,2023Server for the second day 503. Client sites do not work. I wrote to the chat - they responded, write to support. Wrote to support - silence. They don't do anything or respond. Not a reliable service at all. I do not advise.