Here at Howden, we pride ourselves on doing the heavy lifting. As an insurance broker, we work with a selected panel of insurers, making comparing multiple policies simple and easy. We provide a personalised service, focussed on getting to know you exactly what you want from your insurance cover.
We understand that each life or health policy needs to be individual and that’s why we pride ourselves on the personalised service. We are focussed in getting to know you and finding out exactly what you want from your insurance.
The whole process was easily organised over the phone. It did take a while to go through all the questions and information but everyone I spoke to were very helpful and explained everything fully. I would recommend.
Excellent service and follow up
Andrew was very thorough and went through the different options with me in order to find the right product at the right level of cover. Thank you.
I started using Howdens in 2019 and maintained an Aviva policy through them up until 2025. Despite my family rarely using the policy (which had numerous exclusions and excesses), the cost skyrocketed. What began as £135/month ballooned to £355/month by 2025, a shocking 17.5% annual increase on average. This far outpaces inflation and leaves me wondering what value they were actually adding. The renewal process is passive and seems designed to make you complacent. They rely on direct debits to auto-renew policies, so you have to be proactive about exploring alternatives. I’m frustrated with myself for trusting them and not catching this earlier. My advice? Skip third-party brokers and go directly to healthcare providers. I’ve since switched to WPA, which I found to be the best value. It’s also worth noting that Which? rates WPA as the top provider. If you must use an agent, be cautious with auto-renewals and always review your options at renewal.
Great service
Great customer service Assistant, explain each step, made sure I understood everything.
Howden were very helpful finding quotes from different health insurance companies. There was no pressure to buy, only helpful advice. Would highly recommend them.
Jade Kelly was really helpful and understanding. Jade explained everything in a clear, concise manner and found a health insurance policy that was perfect for me. I would like to express my thanks to Jade and hope she gets the recognition she deserves. Although I had an issue with my phone, she called back and went through the quote with me. Thank you again
Howden got in touch after I enquired on compare the market for health insurance, they assisted in ways for me to get the prices down my linking my cover to other types of cover or pensions I currently have.
Great customers service.
Daniel was great, was patient and explained in detail the policy and benefits from it. First time going private so its good to have peace of mind, just in case any of the family does fall ill. Would recommend.
Friendly, helpful and supportive contact. Saved money with advice and got better deal. Thanks
The rep we spoke to gave us great advice and was extremely thorough - A fantastic service
I was impressed by the speed and thoroughness of this service. The customer service has been excellent.
Very pleased with the help, advice and service I have received from Howdens. Adam was friendly, patient and supporting throughout. The whole Howdens process is set up to ensure that you purchase the appropriate product for your needs
Very helpful. Found me the cover I needed.
Very good company i spoke to callum who gave 5* service very detailed thorough and professional
Very efficient - would use again
Katy Hunt helped me switch from vitality over to aviva. She listened carefully and advised me on what options were available and comparable so I could make a decision and save money on my family’s medical insurance needs Definitely recommend her friendly, balanced and no pressure approach.
Iva
Jan 28,2025I called Howden life and health insurance and Sophia Brunning was so happy to help me with the insurance .She was so kind and patience throughout the call .This is the first time I did this cover and she explained everything so detailed .Thank you so much Sophia and i would definitely recommend my friends and relatives too . So happy overall .