Here at Howden, we pride ourselves on doing the heavy lifting. As an insurance broker, we work with a selected panel of insurers, making comparing multiple policies simple and easy. We provide a personalised service, focussed on getting to know you exactly what you want from your insurance cover.
We understand that each life or health policy needs to be individual and that’s why we pride ourselves on the personalised service. We are focussed in getting to know you and finding out exactly what you want from your insurance.
I spoke to Eloise Hay. Very knowledgeable and lovely manner Follow up on everything was immediate
Have spoken to Stephen Macaulay and found him really helpful patient and easy to talk to. Explained everything to me and would definitely recommend him
Detailed response and professional approach.
Nikki Emerson was really helpful and informative in helping me find new income protection insurance. She managed to find a policy identical to my current one but much cheaper. She was also very flexible when it came to contacting me and didn't mind rearranging when I was too busy. Thanks!
Sophia was extremely friendly and professional. She took her time to advise and listen to my requirements and queries. She was in no way pushy and made the whole stressful process very clear and easy. She explained everything very clearly and took the time to go through all the policy details to make sure that everything needed was covered and communicated well throughout. Thank you, I would certainly recommend and use again.
I would highly recommend. The representative i spoke to - Liam Swan - was incredibly patient, answered all my (many) questions and really listened to what my needs were so was able to make some really great recommendation that were fully aligned with what i was looking for. Fantastic service from the team - Liam in particular. I’d give more than five stars if i could! :-)
My experience was ok .It was what I wanted to buy .The policy i excepted & purchased is tailored just perfect for what I wanted.A health insurance.From the wright provider .
Hannah explained everything clearly and I had confidence in her
Good value for money and it was all explained to me thoroughly
Clear instructions and easy to fill in form online. Followed by a friendly helpful follow up the next day.
I just wanted to send an acknowledgement email to recognise the efforts of Grace Stangar. She was very professional, informative, and helpful during the process of getting two separate quotes for myself and my husband. She is a big credit to your team and I feel she deserves the recognition of her efforts.
I can't thank Katy Hunt enough for her thorough explanations and guidance through the process to find me the best medical insurance for my needs, thank you for your professionalism.
Impartial and friendly advice in finding medical insurance to suit our needs. Excellent customer service.
Thank you team Howden for your time. Jo was very helpful in explaining everything in detail.
Having been blindly renewing our Vitality health insurance each year with the same company, this year the renewal cost was just ridiculous despite having never claimed on our policy for 9 years. Never understand why insurance companies that you've been 'loyal' to as a customer just fleece you and also how the health insurance advisors we have always used and who claim to "compare all the leading policies" with "all the UK's leading insurers" and that they are there to "make huge savings for clients on premiums" just don't. Not once did they try to find us a better deal with any of the other health insurers they work with - and they work with all of them, including the insurers we ended up switching to (The Exeter). Instead, just an email a year telling us how much it would be to renew (with Vitality) and taking it for granted that we'd renew. Not this time thankfully, after Sara from Howden saved us by finding a better deal with The Exeter for HALF of what we were paying with Vitality. Sara knew her stuff, wasn't pushy at all and in the end found us the best deal going for what we needed. Highly recommend contacting them if you are looking to change health insurers. Also Sara offered some great advice from the start - if you already have insurance, don't start a brand new policy form scratch online through a search engine - speak to an agent and get them to continue your cover but with a different insurer. You'll get a much better deal. Hopefully this time next year Sara will be in touch again to let me know if we still have the best deal and if not, what can be done about it.
Great service, really helpful, went through different options open to me.
Great to set up
Really good customer service
Great customer service. Took the time to explore my options and decide on the right product for me.
Savannahmay Price
Jan 23,2025Got insurance for my 2 sons and if I could give 10 stars I would Ryan bowers was so helpful and answered every single question I asked and very responsive to all emails I have sent will definitely be recommending to friends && family