Here at Howden, we pride ourselves on doing the heavy lifting. As an insurance broker, we work with a selected panel of insurers, making comparing multiple policies simple and easy. We provide a personalised service, focussed on getting to know you exactly what you want from your insurance cover.
We understand that each life or health policy needs to be individual and that’s why we pride ourselves on the personalised service. We are focussed in getting to know you and finding out exactly what you want from your insurance.
Very easy to set up
Ian Warren has been extremely helpful and instrumental during the whole process. He was helpful, patient and always available to discuss any questions I had. Excellent service.
I was a bit sceptical when I received a sales call two minutes after entering my details for Medical Insurance on a comparison website, but I was very pleased we ended up talking to Lance - one of the advisers from Howden. He was clear, patient, courteous and helpful, making useful suggestions about what might be the best cover. He wasn't very 'salesy', advising where a something might be cheaper and while being more appropriate. He followed up on questions, and returned calls when we needed clarifications. All in all a very good experience - and I think we got a good deal.
No one calls back can’t get hold of the same person not impressed at all!!! Mark Cox quick to be helpful when I wanted to switch and buy a policy which I have done but no after care service! Also my son has a policy Howden the broker, asked Freedom for a discount and needed some questions answered Freedom told me I had to speak to Howden’s to get them to call Freedom spoke to an adviser in renewals Daniel Davies even sent the renewal paperwork he did nothing at all and when I called yesterday he was on annual leave for a few days what service is that????? Matthew Delaney answered my call he did call Freedom but didn’t call me today with the answer I needed, I called Freedom told me howden had the answer yesterday!!! Not impressed at all. So far done mostly everything myself.
Incredibly poor advice to go with The Exeter health insurance. I had to make a claim. The Exeter did every they could to avoid paying. I was in pain, had to fight it and got nowhere. Without any doubt the claim was valid. I suggest you read the very tiny pages over T&C's.
Great service
Very good service, friendly over the phone and didnt feel pushy
I was recommended Howdens - In particular Steve McCrady. He was amazing at organizing my income protection policy - very knowledgeable, friendly and helpful in explaining the options without using all the jargon. Happy to say we were able to organize over the phone and have it in place within the hour. highly recommened
Very personal approach and time spent to answer all questions and explain jargon and terminology in simple terms. Explored quite a number of options match my unique circumstances and to come up with a short term solution and a longer term proposal.
Spoke with Liam Swan who was absolutely amazing! Very professional and very thorough. He explained everything in detail and very well from start to end. I was hesitant in purchasing any medical policy as I wasn’t sure what was involved, included or the process as a whole, but Liam explained everything in such clear and precise detail that I was sold. It all made sense and everything was crystal clear. He was able to answer all my questions and queries immediately and his knowledge about the products was excellent. A very good experience and one that I would highly recommend.
Very good, Scott hall
Fantastic service and gave me great advice about my options. Clear and concise information enabling to make an informed decision. I would highly recommend this company and service.
Sara looked at all the options to get the right cover and price
Sarah Sanchez provided excellent service when helping me with a health insurance quote for my family. She was professional, efficient, and took the time to understand our needs. Sarah explained everything clearly and made the process straightforward, which I really appreciated. She found us a great option without any hassle, and her approach was friendly and knowledgeable throughout. It’s clear she knows her stuff and cares about getting the right solution for her clients. I wouldn’t hesitate to recommend Sarah to anyone needing help with insurance. Great service all around!
Very proficient service. Everything explained well.
A clear & easy process to arrive at appropriate healthcare through our contact Mark. Couldn't have been better.
Callum Jackson was very helpful and efficient in sorting out our new health insurance policy which for equivalent cover was much cheaper than our old one.
Fay-Louise Fay’s service was excellent, providing me with extensive information, allowing me to make an informed choice regarding my health insurance cover. Having had cancer previously, she was extremely empathetic and also directed me towards a plan that covers other primary cancers in the future. I have now selected a plan that will keep my health protected in the future. Amazing customer service!
I received fantastic service from Howden life and health team. Especially with team member Callum .H Very professional, fast and quick service and got a great deal also. Callum was extremely helpful finding me the best quote and always got back to me in perfect time . Thank you very much once again.
Paulo Dos Santos
Dec 19,2024Tafari and Victoria where Friendly polite and well informed and gave great advice in helping me decide on the products I wanted.