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Huddle

Hosted by David Simmons

4.0 (829 Reviews)

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We’re trusted by thousands of student and professional house shares to provide easy, affordable & green bills packages.

We combine all household bills into one easy monthly payment. Every house member has their own individual account, so if your housemate doesn't pay, it won't affect you!

Choose between any combination of the utilities we offer (electricity, gas, water, broadband, TV licence), and we're proud to offer the best possible service, whether that's providing 100% renewable electricity, or our 500Mbps internet. We even plant a tree for every new house that signs up!

Reviews 829

4.0

Out of 5.0

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Delilah Rose
Aug 05,2021

Had a terrible experience last year and was worried about it this year, but Josh was so wonderful and helpful that I decided to stay. I hope to see more staff like josh because he is a credit to them! I’m glad to be staying with huddle !

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Jane Doe
Aug 04,2021

Very easy to use, took seconds to set up!

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Cee Ward
Aug 04,2021

Convenient and a good deal for students who need everything covered in one payment. Good choices of internet as we have the best internet compared to the rest of my uni course for cheap.

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Lewis
Aug 03,2021

Very kinda and easy going.

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Erin Wong
Aug 03,2021

I love huddle!

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Ella
Aug 01,2021

Huddle organised everything that you could need in a student house, has saved a lot of time and has been extremely helpful throughout :)

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Tilly Riiser
Aug 01,2021

Easy to set up and get the whole household onto, also good monitoring system.

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L-man
Jul 30,2021

Give me my £10

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Georgia Shurben-Browne
Jul 30,2021

The website wouldn’t work so I rang the number and spoke to the nicest boy. He was very helpful and explained everything to me and sorted everything out.

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Edward Pacey
Jul 30,2021

Very helpful and productive I had a very helpful experience when organising my new plan and everything it entolls. I spoke to a woman called Ellie who was most helpful and sorted everything out for me.

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Sarah Mcdaid
Jul 29,2021

Very accessible

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ROBYN JADE TURNER
Jul 29,2021

Amazing service from both telephone advisors, really helpful with pricing and when we called back after finding a cheaper alternative they price matched to get us the best deal. 10/10!

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Keiran Malcolm
Jul 29,2021

Great service signing up - the customer service guy couldn't have been more helpful

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Luke Williams
Jul 29,2021

Absolutely shocking, they have given incorrect information after inserting a smart meter we can’t access. They have charged us 1000 on top of what we have already paid across this year. Do not use and fall victim to the scam of a company

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Ella Pymer
Jul 28,2021

Huddle was the bill provider for my first house. Setting up our account was so much hassle it would of been easier to do bills ourselves separately. When I set up my account and tried to add my housemates to it the details for our address were completely wrong, I tried to change it multiple times, it took over 3 months to sort this issue out. Due to this I was informed that I owed the company hundreds of pounds for a house I didn't even live in. The staff on the phone were never helpful because they'd explain why the details were wrong and said they changed them to the correct one but again, it took months for this to happen. We also had a hard time changing our contract dates to when we actually moved in and took a while for them to actually update our information, after I sent them my tenancy agreement multiple time. All in all, I will not be using huddle again because of these issues. My only positive for this service is I think its a good system where you can select what services you want to pay for i.e. TV license.

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customer
Jul 28,2021

Great service, just slow replies and communication sometimes regarding how much usage we had been up to track with.

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Flora Price
Jul 27,2021

-Will overcharge you on TV licensing and Broadband and claim as an “admin fee” -Failed to pay our broadband bill for an extended period of time so that virgin cut off our broadband for days at a time, when we needed to attend online classes -Installed a smart meter which overcharged compared to the gas and electric meters within the house and has now said we owe over £110 EACH even though our usage graphs throughout the year stated the usage was much lower than this

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Maciej
Jul 27,2021

Prices are OK, at the start there were some issues with bills coming home, but it was nothing a phone call could not solve. It just took reporting them back to huddle for them to deal with it. No major problems, all fine.

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LA
Jul 26,2021

Huddle has been great throughout the last year, no problems at all and great value for money.

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Steve
Jul 19,2021

To be honest, one star is far too generous! I moved into a rented house and huddle were the supplier from the previous tenant. They made no attempt to contact me, other than sending a ridiculously expensive bill. They said this was read by the smart meter but they were unwilling to check it given they charged me £125 for a months electricity despite me living on my own and working every day that month! After no joy or negotiation from them, I was told to pay and they’d let me swap to my preferred supplier. I paid just to get rid of them the next day and they still rejected the swap! They are a money grabbing, money focused waste of space and I would certainly not recommend anyone using them.

0113 880 0853 [email protected]

Gable House, 239 Regents Park Rd, N3 3LF, London, GB

http://huddle.uk.com

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