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Huddle

Hosted by David Simmons

4.0 (829 Reviews)

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We’re trusted by thousands of student and professional house shares to provide easy, affordable & green bills packages.

We combine all household bills into one easy monthly payment. Every house member has their own individual account, so if your housemate doesn't pay, it won't affect you!

Choose between any combination of the utilities we offer (electricity, gas, water, broadband, TV licence), and we're proud to offer the best possible service, whether that's providing 100% renewable electricity, or our 500Mbps internet. We even plant a tree for every new house that signs up!

Reviews 829

4.0

Out of 5.0

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Tom
Feb 14,2021

Gave massive overestimates on bills, signed me up when simply looking for a quote, rude on phone lines and disrespectful as I was a student and therefore have no value. Avoid, get literally anything else it will be cheaper and better service. Don't get scammed by there "student deals" rates are insanely high, just split it yourself with another provider!

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Rory Hunt Cooke
Feb 13,2021

She was polite and efficient, putting me on a cheaper tariff and answering all of my questions succinctly.

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Sarah
Feb 12,2021

Great service - Josie was very helpful, would definitely recommend!

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Neil
Feb 12,2021

Josie was terrific, pleasant to talk to and easy to understand. You can't say that about all support providers.

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Lorraine Winder
Feb 11,2021

Josh was very helpful & professional. He resolved my issue very quickly and responded to my email immediately.

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Farheen
Feb 10,2021

Great service !

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Lara
Feb 10,2021

Josie was very patient, helpful and kind. A model of perfect customer service!!

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Matt Keenan
Feb 09,2021

There was a mixup with Tenantshop at the start of my tenancy, which lead me to be put on an incredibly expensive business tariff with Huddle. They were difficult to get a hold of and sort it out, while confusing bills and letters kept coming. Have eventually sorted it out and waiting to move to a cheaper and greener supplier (bulb) edit: This has quickly been picked up by Josh and he's thankfully sorting out the issue. Will update the score when the matter is resolved

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Darren Norman
Feb 04,2021

I'm very impressed that my queries are dealt with quickly and efficiently by superb representatives that you can actually speak to, without waiting an eternity on a telephone queuing system. Excellent! Huddle Utilities keep up the good work.

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Thomas
Feb 04,2021

Was excellent, Josh (my customer service rep) answered every question I had with speed and accuracy. Came off the phone call extremely satisfied.

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Rachel
Feb 04,2021

great service, very helpful and pleasant to speak too.

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Anna
Feb 03,2021

Very helpful and smooth experience.

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Jamie Allan
Feb 03,2021

Changing my review since the last time because Fuschia got in touch with me and was able to reduce out outstanding payment significantly which was a big help for me and my house mates. We're thankful for that. Customer service was great from Fuschia.

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Meryem
Feb 02,2021

I emailed huddle and got a response from Josh within a day, he was extremely helpful and gave us all the information we needed. So thank you Josh :) From some happy, grateful students!

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Hattie P
Jan 29,2021

Really Helpful

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Dutchess
Jan 26,2021

Alessia was really helpful and responded promptly...Would give her an A

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Georgia Dunn
Jan 26,2021

very helpful !!! Thank you !!

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ela
Jan 22,2021

Great customer service, very helpful and understanding. Was happy to help and made sure everything that was discussed was sorted by the end of the phone call.

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Megan Francis
Jan 21,2021

Called Huddle because the broadband wasn’t working, turns out I turned off mains by accident 🤦🏽‍♀️ Fuschia was so helpful in sending me all the information to get in touch with Plusnet and spoke with broadband department. Although it turned out to be nothing serious, thank you for helping me out and for your patience! Megan

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Sam Evans
Jan 21,2021

Ryan was very helpful when speaking on the phone. I have been dealt with other people that were less helpful so I really appreciated Ryans help as well as the fact that he got back to me by the end of the day.

0113 880 0853 [email protected]

Gable House, 239 Regents Park Rd, N3 3LF, London, GB

http://huddle.uk.com

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