We are a team of creators and designers who share a common passion for apparels and accessories that express your personal style. We’ve developed premium apparel brand named Hyperfavor which combine exclusive patterns with highest quality fabrics on each of our products.
Update: I finally received my masks (it took several weeks), but I love them. My husband and I have several masks but these are the ones we choose to use. They fit well and look great. I am very happy with my purchase, just wish I had known how long it would take to get them. I think I've just become accustomed to ordering from Amazon and getting within a few days. Quality is very good. Original post: Order placed on June 21, supposedly shipped on June 23, but still DHL and USPS still show that they are waiting for the package, 8 days later! I have contacted the company and was told that things are taking longer to ship, which is understandable, however, how can my order be shipped but not have reached the shipping company? I will re-post if/when I receive my order
I screwed up earlier when I confused Hyperfavor with another business!! My shirt I received was spot on and delivered in a timely manner!! Thanks to Hyperfavor
I would rate them more than five stars. I rate them ten stars. I like their products.
I absolutely love my mask. I have already bought my teenager one. Has room for a filter, comfortable, soft, and so adorable.
Good deals and great products. Customer service was very helpful and friendly. Check these guys out.
We appreciate the wonderful Masks this store has created. Not only are they comfortable to wear, don't bend your ears and the cloth is soft to your skin, I felt I could breathe better than my old cloth one. Then the real blessing are the words, encouraging and helpful, to pictures of cute animals. The price is so reasonable I forgot instead of one mask I got three!!!! Thank you HF YOU ARE AWESOME!!!!
Very good product and very helpful and when I had questions, they got back with me very quickly and got my questions answered.
Great products and quality for the price! Customer service quickly resolves any order errors !
Thanks for making face mask stylish and comfortable. It fits so well to the point I totally forgot that I was wearing one until someone complimented me on the design. I will 100% recommend you guys.
I ordered a mask on May 28th..my credit card was charged May 29th...it is now June 27th and still no mask . After repeatedly messaging them I was told they lost the text that was to be on the mask,,Gave them that and a few days later they said it was finished and shipped..Still don't have it.
Masks are beautiful - Soft and well made! Highly recommend.
I ordered masks from Hyperfavor. I got two of what I asked for and the third was different. I contacted the company and sent a photo. Within two weeks, they replaced the mask for the ones I asked for. These masks are great. Thick and easy to wear. I have asthma and none are easy but these are easier than most. Thank you Hyperfavor. Great job.
Considering the happenings, I have ordered masks from several companies. Still waiting for delivery on orders I placed in April from Other FB advertisers. When I seen HF doing personalized masks, I had to have my dog on a mask! If my mask can spark a smile on someone, that’s a great thing! Excellent quality; perfect doggie face. I will definitely be doing more business with HF, great customer experience from placing order to delivery! 🌟🌟🌟🌟🌟
Yes they are scammers for sure! DO NOT ORDER FROM HERE! I have contacted them and they gave me a tracking number through DHL and the item is in a whole other city. They confirmed the correct address and still haven’t fixed it. Please DO NOT buy from this site. Horrible now I have to dispute my purchase
I definitely understand the negative reviews because it took an incredibly long time for me to get mine, but I gave four stars because I eventually got mine and it is great quality. Just to give everyone a timeframe, I put in my order for one mask on June 2nd and I received my mask in the mail on June 24th. I got a bit antsy waiting because of our current times and the need to have a mask for our health, but I also partially understand that there is likely a high demand for masks due to the virus. Essentially, the mask is really good quality, fits well yet is breathable, and the one that I ordered has a pocket on the side closest to the face if you want to put in a filter. The only con for me is the time that it took for me to get it.
It took a little while because of the covid 19, but I remain confident.
My masks didn't arrive and all I'm being told is to be patient. Easy to say when they already took my $97. The tracking number they gave me was a DHL intent to ship so not a real tracking number. Now even THAT doesn't work. This site is a scam that is just out to steal your money. Don't trust them! UPDATE 7/4/2020: Finally got a refund. Then I received an email letting me know that my order had been lost and was being resent. A couple of days later, another email giving me the same original tracking # along with a separate email asking if I wanted a refund or replacement. THEN...an email in response to this review asking if they could do anything to help me out. I don't think anyone at Hyperfavor talks to each other. All these different responses, suggestions, etc. after the refund was already issued. It's one big, highly irritating circus.
Ordered face masks and they never arrived after 20 days (when I ordered said 5-7 business days). Emailed Hyperfavor and they said I was out of luck but they could give me a small discount to reorder. Crappy service, would not order from them again.
Edit: I updated from 1 to 3 stars. I did finally receive my order and I am satisfied with it. Once the warehouse shipped the order, it arrived in 2 days, but they gave me a tracking number almost 3 weeks before that (1 day after ordering) which made it seem as if it had been shipped. They could avoid a lot of negative reviews if they were just upfront about the processing time (the "Covid-19 might cause some delay" is not sufficient). OLD REVIEW: I wish I'd read the reviews here before ordering. I suspect the positive ones are fake. The tracking number they provide is basically an "intent to ship" number with USPS and does not mean they have shipped the package. I also wish I'd checked out the Better Business Bureau profile - an "F" rating. Reasons: Failure to respond to 26 complaints filed against business; 30 complaints filed against business; Length of time business has been operating (since Mid-May, apparently).
Nichole Bell
Jul 03,2020Due to Covid-19 it took almost two weeks to receive the mask but, when I reached out to this company they responded quickly with great Customer Service reassuring me my order was on it's way. When I received the masks..one word BEAUTIFUL! just like how they appeared in the ads.