Very happy with the product but disappointed in lack of communication relating to delays in product delivery dates
Very poor response times. Didn’t deliver as promised. At time of writing I still have not received the goods
Very Effecient
We have bought regularly from you but we just ordered 2000 pens and the quality of writing is very poor. Most pens only work for the first few letters and then stop.
Great efficient service and delivery of items, hassle free ordering system. I Will definitely repeat order.
Good communication from the start to end of ordering process. We were contacted before going on a brake and times were busy. We said we'd be in contact on return from our brake but there were no worries, we received an email and all was taken care of
Good service, very fast delivery and excellent costumer service. Thanks
Great to make a phonecall and talk to a person, not a robot. Eeva knew her products; the design was very quick and delivery well ahead of schedule. Very pleased with the product. Highly recommend IGO for another reason: unlike some of their competitors who also use the .ie this company sources product in Europe, so no UK import or VAT issues. Will order again.
I have not yet placed an order but I have been in contact asking for help with an order that I am going to place and advice on where I might source products that are not necessarily avilable through IGO Promo. They have been prompt and courteous with their replies and I will definitely place an order. The only reason I have not given 5*s is because...well...I want to do that when I eventually order and get the stuff for our Charity!
Great printing and items just as expected, highly recommend! Also great customer service as always
Forgot my order and then failed to deliver. When contacted they just told me it was with UPS.
Very friendly, helpful, uncomplicated and fast. Thank you!
Placed an order for lighters. Was advised that it would be dispatched and delivered before 24th September. 2 days before this date then then tell me that actually it has to go via a different courier as its lighters. Something they should have known at the time of ordering. It is now the 11th October and I still have no order. I have contacted them numerous times and they say they will look into it, then never bother to respond with any update. Definitely do not recommend.
Good bits Promo items were of very good quality so happy with end result Bad bits Order was not processed on time so took 4 weeks overall, was offered refund on delivery cost which was fair enough but I never received that either despite follow up emails - it's cost them repeat business anyway Overall OK for a trial, but there's better out there and they lost my business on the back of my own experience
Good service, easy to discuss product by phone and email. Delivery was on time.
Bulk order with no discount. Would take my time in future before 100% trust again on pricing. Found same product cheaper later
Great service, communication and product quality!
Great service. Communication and supply of goods was fast.
I have been doing business with Igo promo for the last 4 years and they never fail to disappoint. They are so accommodating, very efficient and the goods are delivered really quickly. I order engraved key rings every year and the quality, presentation and price is superb. The staff are extremely nice and helpful when dealing with over the phone. I generally deal with a guy called Nate and he’s a pleasure to do business with. I will continue to use Igo Promo.
Sandra Byrne
Mar 11,2022Great experience, love the products we got and love the quality.