Very professional service and delighted with the product supplied.
Great service, fast and efficient
The transaction was easy and communication with IGO Promo via email and phone was excellent. Very good value and a great quality product. Will order again.
Our experience with IGOPROMO has been dreadful. Payment has been made to the a/c information provided (along with proof) and we are still being stalled. Engagement with customer service only happens when I/the customer instigate it.
Very helpful and good advice. Any problems dealt with immediately.
So unresponsive. First time ordering from this company. Will never order from again or recommend to anyone. It is very hard to get questions answered and replies to emails. I have to resubmit a form through their website every time I want to get in contact with them. Very unresponsive and vague in their answers. Days go by without getting a response back. Ordering from another country can be challenging, but should not be this challenging. After placing the order, one of the items we already ordered became out of stock for our time frame and we had to find something to replace it. I highly suggest they work on their attentiveness to urgency on orders. The social media team was excellent, they just unfortunately didn't have the access to my order so couldn't do much.The items themselves, are what we ordered and look great, although the backpacks smelled like fish. Keeping in touch with this company on an order was an awful experience.
Great service, products as advertised and delivered on time.
Good value. Competitive prices. Fast delivery.
The staff were quick to respond with a quote for my requested product, and they were easy to work with, answering all my questions thoroughly. The process from quote to delivery was very timely, and the finished product was lovely.
Received the bags a week after the Children's Fun Day event we had committed to sponsoring a gift for the children attending the party - I was told by the customer representative my instructions weren't clear although from the outset I stated what date the event was on and his suggestion was "perhaps use them for another event". Poor customer service and would not recommend the company.
Very quick service and I priced around and found this company was very competitive in price. Excellent quality of product also
Great service and fast delivery
Very easy to deal with all along the designing process, great customer service, excellent delivery time and product just as expected. I would highly recommend to any businesses, big or small!
Very good service. Communication was clear and always speedy. Product was exactly as described. All in all excellent service.
Fantastic service
Great service and products fast delivery
Quick service, good price
High professional service. Continuous communication throughout the order process. Delivery excellent and product as what we ordered.
As a first time buyer, the whole experience was effortless. The finished product is printed with our company logo added and looks very effective. Very happy with the service overall.
v.admin
Dec 20,2019Easy to order, problem-free, easy payment, quick delivery and product looks great. Would recommend