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As Africa’s biggest sugar producer, we have extensive agri-business operations in six African countries, manufacturing sugar and downstream products from cane supplied by our own agricultural operations and independent local growers. ILLOVO SUGAR AFRICA is a wholly-owned subsidiary of Associated British Foods plc (ABF), a diversified international food, ingredients, and retail group operating in 55 countries.
Reviews 54
Emmanuel TAQUE
Apr 11,2025Didn’t expect much, honestly. But Illovo’s sugar came packed tight, no leaks, no drama. Already reordered! 💪
David ROBIN
Mar 20,2025Real talk — I only ordered from Illovo ‘cause my usual supplier messed up. Now I’m not going back. These guys actually care. 💯
Client
Feb 15,2025Got sugar AND a smile from the driver. That combo is rare these days 😂 Thanks for making our day, Illovo!
PatriceH.
Jan 04,2025My chef was super picky about switching sugar brands, but Illovo won her over instantly. Texture's fine, no dust, and it dissolves like magic in sauces. Now she won’t use anything else 😅
Eric COHEN
Nov 30,2024We’re based in Namibia, so getting bulk deliveries always feels like rolling the dice. But Illovo not only made it happen — they kept us updated every step of the way. Customs paperwork? Sorted. Logistics delays? Handled before we even asked. When the shipment arrived, every bag was intact, clearly labeled, and right on spec. It's rare to feel relieved after a delivery, but here we are.
Nato
Nov 08,2024Needed custom invoice wording for our corporate procurement system. Expected a hassle, got a solution in 10 minutes. Illovo’s admin team is sharp. That back-office efficiency is part of why we keep coming back.
St?phane MATHIEU
Oct 28,2024Sugar came earlier than quoted. Driver helped unload and even brought a spare tarp just in case. Who does that anymore?
Laurent ZOLLER
Aug 31,2024Super fast delivery to North Carolina! I order from Illovo Sugar all the time and every shipment is spot on — perfect condition and priced just right. Couldn’t ask for better!
Charles NEYROLLES
Jul 12,2024Shoutout to the Illovo crew! Our order got delayed due to weather, but they called before I even noticed. That kind of heads-up is gold in our biz.
JLD INFORMATIQUE
Jul 06,2024We’re a jam-making business and need sugar that won’t crystalize weirdly when cooled. Illovo’s product stays silky, even after days in the fridge. It’s made a huge difference in how smooth our jams turn out. Plus, their drivers are always polite and help unload, even in the rain (shoutout to Rob!). That combo of quality and humanity is why they’re our go-to.
Helena
Jun 23,2024We have been working with Illovo for many years. Excellent quality and timely shipments! Thank you! Helena
Djamal
May 24,2024Excellent service
Gaetan MONQUIT
May 10,2024The sacks were stacked so neatly it felt like the driver was some kind of Tetris wizard 😂 Not a single tear or broken seal. We’ve had nightmares with deliveries before, but this? Smoothest one yet. Oh, and the sugar? Clean and fine, just how we like it.
Delphine
May 07,2024I emailed them after hours thinking I’d hear back in the morning. But nope — Veronika replied 20 minutes later. She answered every question I had about sugar grades for confectionery. Honestly felt like talking to a fellow baker, not a supplier. We ended up placing a bulk order and haven’t looked back since!
Isabelle D.
Apr 06,2024You don’t expect a sugar supplier to feel friendly, but here we are. Illovo’s WhatsApp support group replies in minutes, even during public holidays. I still remember when Veronika helped us reschedule a missed drop — after hours! You can’t buy that kind of care.
TALEBA31
Mar 21,2024From the start, Illovo Sugar made everything easy: clear quotes, timely emails, transparent policies. Their drivers are polite, and the sugar speaks for itself — clean, consistent, and packaged like someone actually cares. It’s refreshing to deal with a company that operates with integrity at every level.
Jerome CROCQUEVIEILLE
Feb 05,2024Price for product was fair but shipping is too expensive ( in my opinion). But overall the Team at Illovo Sugar are fantastic to work with.
Franck POTEL
Jan 27,2024Illovo includes clear expiration dates and batch codes on every sack — helps our kitchen keep records straight and avoid waste. No more guessing or scribbling stuff manually. It’s the kind of system I wish every supplier used.
Tony
Dec 19,2023always answer the phone, knowledgeable staff, best prices in the industry, great place to do business
1 Nokwe Avenue, Ridgeside, Umhlanga Rocks, Durban
https://ilosugar.com
Madame Laurence S.
Apr 23,2025The sugar? Great. The service? Even better. You just don’t expect that kind of care when buying ingredients.