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The #1 Digital Mailbox Service Worldwide 3,250+ real street addresses We can receive your mail. You view and manage it using our app or website. Use your digital mailbox to protect your privacy, stop mail and package theft, register your company, upgrade your business image, or create a presence in multiple markets complete with local or toll-free phone number. Plans from $9.99/month
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Reviews 719
BKtheLB
Jan 28,2025Mail does not show up on app. Customer service is impossible to reach in a reasonable length of time. I have only had the service for a few weeks, hopefully it will improve. The staff at Staples, where the boxes are located, have been my only source of help and they have been very patient and informative.
Blaire
Jan 28,2025oh my god this was awful. I had a package shipped to my post box that never showed up in my postbox online. I had to track the package and find out that iPostal1 does not work weekends, and my package was delivered on a Saturday, so my package was just sitting there never logged. I finally called the location and told them to log it into my account. Then when trying to forward my package I was unable to do it online. I asked iPostal1 customer service who told me to call the location, I called the location, and they told me I had to ask iPostal1 because there was nothing they can do. After three days of trying to reach customer service I finally got through to someone who reset my account and I was able to forward my package. Keep in mind this is my very first package that I had delivered to my account. I don't understand the reason of getting a post box if they are not going to record or notify you of your packages or forward them.
Hymler Hilaire
Jan 28,2025Great experience
Keyimani Alford
Jan 28,2025Easy to navigate the process. Helpful staff and great images to determine what mail has come in.
BD
Jan 28,2025My one and only interaction with customer service was fast, and Rob resolved my issue in a professional and timely manner. I cannot be more pleased!
Darnell Y. Parker
Jan 28,2025The transition form relocating from Chicago to Saint Paul was without any problems. I enjoyed the service offered to me.
Zenobria Edwards
Jan 28,2025I liked that I could understand the person I was on the phone with. I also liked that it was a person.
HFV
Jan 27,2025Great customer service
Brendalyn Kerr
Jan 27,2025Ipostal is performing as expected.
paul morrow
Jan 27,2025Shipping of mail from United States to United Kingdom was easy and affordable.
Kemal Ercel
Jan 27,2025Always positive, friendly, competent and helpful. I'm really looking forward to still being able to work in the future.
Trish
Jan 27,2025I haven’t started receiving my mail yet?
elsa
Jan 27,2025Dont use! Signed up, it charged my credit card and immediately got an email that my credit card was declined and to use another card - so I changed credit card - same thing - changed to another location - same problem. Not very reliable!
Robert Berish
Jan 26,2025signed up for a certain # of free scans per months, now they want to charge me. When trying to contact the location who is receiving my mail, they rarely answer their phone and take 2-4 days to reply to emails.
Christopher Freeman
Jan 25,2025They do there job that is all I can ask and they are very very nice and polite…
Anthony Gerardis
Jan 24,2025I thought when I requested to see my mail it would take 3 days at least. I was surprised it was done immediately in half day. Excellent service one of a kind . Rare in the most amazing way.
Melissa
Jan 24,2025I got my Form 1583 notarized, just like it says is an option on their website. However, when I tried to upload, there wasn't a place to do it. I reached out to customer support and they told me that as of October, they now require the form to be notarized through THEIR online service only which doesn’t match the information in their terms of service (which hasn't been updated). It also didn't state that in their email to me regarding Form 1583. I already paid $10 to get the form notarized and they should let me upload it or bring it to their location. Instead, the customer service rep was aloof and didn't even try to work with me. I mentioned I would like to cancel and she just said "ok, I can do that" without even trying to work with me. This company is just trying to make money off customers. If you look through other online reviews, you will see a pattern.
Jane Gibbons
Jan 24,2025So far so good. I’m waiting for my first Mail consolidation to my designated address.
Fred Thomas
Jan 24,2025Shavonna was great!
400 Rella Blvd. Suite 206, 10901, Montebello, US
https://ipostal1.com
Marcus Purcell
Jan 29,2025Great customer service and support!