The best way to invest your IRA or 401(k) in alternative assets At IRA Financial Group, we help our clients take control of their retirement funds and gain the ability to invest in almost any type of investment–tax-free. When you choose IRAFG, you have direct and unlimited access to our in-house tax and ERISA professionals to ensure that all established tax structures are IRS compliant.
Get started with our app Whether you're looking to diversify your portfolio, are self-employed wanting to save for retirement, or are an entrepreneur who needs capital to fund a business, IRA Financial has you covered. Best of all, you can do it from your mobile device using our industry-leading app. Learn more about our services or get started today!
Self-Directed IRA
Solo 401(k)
ROBS Solution
Get Started
Morgan Appeldorn answered all of my questions clearly and concisely. I must’ve asked a dozen questions and she didn’t have to transfer me to another department.
Great customer service! Highly recommend!
Morgan answered all my questions and helped me find a solution to a problem I was having. She is awesome!
I received instructions to complete multiple forms on a deposit and what was being asked to fill out did not make sense. I called in and one of your representatives did not have the experience to assist with my question and gave erroneous information on how to fill out the forms. This was escalated to Gina who very quickly understood the issue and let me know the correct form to fill out, what y'all are looking for on that form, and stayed with me to get the pdf form submitted since the web deposit information form was having issues and not filling in correctly. Now I understand, this process will be much quicker in the future. Thank you Gina!
Nancy was very knowledgeable as well as very extremely courteous. She went above and beyond to help me with my questions/needs. John M
Had a frustrating experience up to this point, but once I got on the phone with Gina, she walked me through everything and answered every question in detail, reassuring me that everything was correct.
Morgan was great to deal with! Patient, professional, and knowledgeable!
Morgan was helpful, patient, and professional.
Informative, affordable and representative was very patient and explained all questions
Morgan from chat help me. He was fast and to the point and knew his stuff. Generally, I don't like to use chat but Morgan is very good so I did not mind it this time. Make sure to reward your good people.
I was really lost and years behind on doing stuff with them, and their representative morgan was so patient and helpful and friendly and walked me through everything.
After a short wait on hold for the next representative, Morgan on the Customer Service desk was very responsive to several questions I had regarding forms I had submitted for a distribution from my IRA. Overall, a straightforward and painless process - thanks!
She was great representative that helped me understand how to save money on kust cyber package. This has not been communicated to me on other calls or payments. It will keep me with IRA financial group longer. Keep this representative, she is worth it!
All questions were answered and the guidance with online forms was invaluable. Lori was patient and professional in explaining and accomplishing the steps needed to complete my request.
The individual I spoke with was more than helpful in answering all of my questions and helping me to accomplish my stated goal.
Sam E was great to work, very helpful, and nice. He was quick at getting mine and my daughter’s investment out and I couldn’t ask for any better service. Thank you, keep up the great work!
Jeana did an excellent job! She answered all my questions and ask her teammates for answer when she needed help. I appreciate workers who don't answer to answer but get help to give correct answers. Thank you
Friendly and effective support.
I've worked with IRA Services for over 10 years. In the beginning it was a little rough but in the last couple years, I've noticed major improvement, especially in the customer service area. Gina Lopez, one of the customer service specialists, has not just been helpful, but has gone out of the way to make sure that my questions and concerns are answered fully. I lost my dad this year and it's been difficult to say the least navigating all that needs to be done. Gina has been kind and understanding and has made proper notes in my file so that if she isn't the one I reach, the specialist I get can read what's going on and help me as well. Really spectacular customer service.
Jim
Sep 29,2024Spoke with Dean Rick’s regarding compliance issues. He was ver responsive and knowledgeable. Thank you, Dean!