Jane Clayton & Co
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We’re Jane Clayton & Company - the leading online retailer of designer wallpaper, fabric, rugs and made to measure furnishings.
Reviews 406
Anne 'Rosemary' Greenhough
Oct 28,2024Fast efficient, service, thank you.
jacqueline Murrant
Oct 25,2024My delivery went wrong as not given an assignment number to divert this delivery to a pick up point : The several attempts to contact via email and phone , to get a refund . I have been ignored no idea if I will ever recieve my money . TIP : Best Customers service should happen when things go wrong
Janice Morris
Oct 25,2024Excellent service, delivery was very quick. Goods arrived well packaged.
David Kay
Oct 24,2024Very slow delivery, still waiting 8 days later. Then meant to be delivered today and UPS emailed to say item not even picked up yet. No update from JC since ordering.
geraldine gibson
Oct 19,2024My items arrived well wrapped and in good time and when I rang a few weeks ago to inquire about wallpaper to match a vintage fabric the girl I spoke to was so helpful and kind, thank you
Laura Macfadyen
Oct 18,2024I received excellent service when ordering my Sanderson wallpaper - although JC didn't have enough in stock - a swift and efficient order, delivery date confirmed and it arrived early! Happy with the purchase and will buy from JC again.
Jackie C
Oct 17,2024I wanted to order some fabric and was having an issue ordering online to I phoned and spoke to a lovely lady who was extremely helpful and put the order through for me. It arrived a couple of days later on a roll rather than folded. I wouldn’t hesitate to order from Jane Clayton in future.
customer
Oct 17,2024Only place I could find that sold the fabric I wanted. They were also happy to sell 1 metre. Delivery very efficient and arrived soon after ordering.
Peter
Oct 14,2024Ordering was easy. A great selection to pick from. Blind was easy to put up, and looks great.
Barbara
Oct 02,2024Excellent service. We would definitely shop here again and would recommend it to family and friends.
Sheila Mason
Oct 01,2024Very easy to order,and the best price I could find.Quick delivery.Good comp any to deal with.
Nev PL
Sep 30,2024They love what they do. Customers service is personable and helpful. Great discounts.
Angela Anderson
Sep 27,2024Excellent service & delighted with the wallpaper
May Kirkby
Sep 26,2024Paid for extra large samples - not arrived Rang to find out where they were - no answer Emailed twice - no answer
Katalin S B
Sep 25,2024Great customer service. Professional and reliable. I always check their items on sale and have got some absolute bargains. Good quality packaging, truthful invoices (unlike another fabric company who provides invoices but doesn’t deliver, see my other reviews) and the shipping is fast too. Have ordered from them many times and have never had a bad experience.
Sarah Milner
Sep 20,2024Ordered some samples which came immediately. Good size pieces and a beautiful product. I will be using this company again.
Jo P
Sep 16,2024Great web site and range of products. Very easy to obtain samples to assess suitability, check colour and texture etc. Swift product dispatch.
James Logan
Sep 12,2024Excellent service.
Alison Cracknell
Sep 12,2024Great selection of wallpapers and competitive prices. Very easy website to use and placing an order was very straight forward. My order was dispatched very quickly and the email notification good. My score would have been 5 stars had the courier used not been UPS. They are shocking. The only way to get updates is by downloading their app which I didn’t want to do. It didn’t arrive on the day I was told. The following day I was told delivery would be between 8am - 10am. That came and went and an hour later another email to say it would be delivered before the end of the day! It finally arrived mid afternoon.
Jane Clayton & Company Retail Ltd, Paulton House, Paulton, Bristol, BS39 7SX, Bristol, GB
http://janeclayton.co.uk
Imogen Wall
Oct 28,2024Thank you so much! Knocked off a star because the fabric I ordered wasn't actually in stock, but Jane Clayton's colleague Zoe patiently negotiated for me to find a solution and we got there in the end. I really appreciated all the help you gave me and am very happy with the fabric that has just arrived.