Arrived on time, very polite and helpful. Job completed in a timely manner.
JLN plumbing fixed a leak in our kitchen and the plumber was very quick and efficient.The price was very reasonable too.
A thorough inspection took place and a number of faults was picked up that was missed by previous companies, professional job and would recommend and use on a regular yearly inspection
Although the issue with our central heating couldn’t be resolved during the visit, Scott gave us some advice on how to proceed and a plan of how to work towards resolving the issue that wouldn’t involve unnecessary disruption and cost. It’s a pity Vaillant aren’t as customer focussed and flexible as JLN!
Lots of help when booking including name of engineer and time of arrival. On the day, got a text to say he was on his way. Really helpful engineer, sorted out my thermostat as well as servicing boiler. Would not hesitate to recommend this company
I needed an annual service for our boiler. Very impressed from first contact with JLN to the work being completed. I was kept informed by text at each stage, including notice of the operator's ETA which was, of course, most helpful. The operator was pleasant and quietly efficient.
Time for the anual gas services. Engineer arrived with in the time frame given, and I was able to track his arrival on line. Completed two jobs, and left everything as it was found. As always a great job done.
Boiler conversion to combi. Scott did a fantastic job. All the work was done to the highest standard and with minimal disruption. Very happy. Thank you Scott (and Paddy) and John who did the initial survey.
Great service, on time, professional and friendly engineers that talked me through what needed to be done and why.
From first point of contact, Kerrie, to explanation of my requirements and confirmation of day, date and time of an appointment JLN have been outstanding. They have a knack of just being there to listen and understand if the client is in need of assistance. This is something that I regard highly, so keep doing what you do.
Always found to be efficient helpful and friendly Top class company
Absolutely fantastic service, Engineer was very professional, knowledgeable and extremely pleasant. Would highly recommend JLN.
Efficient,great communication,Gas engineer Brendan very helpful and thorough, gave me confidence with JLN. A reliable team whom i will definitely ask for their services for future requirements.
Prompt, friendly and courteous fantastic job left no mess at all. Highly recommend for a Boiler replacement
I was recommended Active Plumbing & Heating by supplier Genius Hub (Smart Heating Controls). I have spoken with Tom & Emma, who have been amazing to get things organised. Today, John came to our home (in Bicester) to complete "Phase 1" of project, installing new TRVs to our cast iron radiators. Our cast iron radiators caused some challenges for John, but he kept his cool and did amazing job installing the TRVs, commissioning them and recalibrating the boiler. "Phase 2" of project is to take place next week (setting up & commissioning) the Genius Hub system. Based on the experience I've had so far, I'd highly recommend Active Plumbing & Heating to complete your home heating and plumbing projects!!
Punctual and efficient visit
Efficient pleasant and most helpful.
Excellent service, professional,timely and efficient, will happily use again,thank you
Excellent local company. This is the second time JLN have installed a new boiler for us. Scott and Patrick are very professional , their boiler installation work is completed to very high standards. Everywhere left clean and tidy. Once again very pleased with the installation and price.
Charlottes
Feb 24,2023Very competent friendly and helpful.