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Reviews 736
customer
Jan 06,2023Very happy with visit
Leon Duff
Jan 05,2023Always reliable Good service No dramas
Sue Mason
Jan 05,2023Technician ( Brendan ) very professional,kept us informed all the time,arrived early, showed us how to use new thermostat,cleaned up afterwards. Would highly recommend JLN Plumbing
Rod Hutchinson
Jan 05,2023On time, clean and tidy, efficient, polite, reasonably priced.
V Parker
Jan 05,2023Great service, punctual and informative engineers. Been with this company for years. Many thanks
Laura quinn
Jan 05,2023Really happy with the service ! Brendan was really polite and he explained everything he was doing and all the details about my boiler and what to look for in order to avoid issues with it. Really pleased with him and JLN!
Richard W Carter
Jan 05,2023Great service as usual. the lads were prompt and polite and did the new stop tap and sink waste quickly and efficiently, tidied up after themselves. recommended
Clare Roe
Dec 30,2022I only use JLN, I have been using them for at least 12 years in old house and new. Lovely ladies on the phone. Friendly engineers that remember you when they come back to service the boiler.
Anita Howe
Dec 29,2022Experienced staff explains the process throughout and explains how to use the system. Friendly, on time. Highly recommend
Simon Abel
Dec 24,2022Our boiler broke down terminally on the Monday before Christmas, JLN came out on the afternoon, diagnosed and were able to get us booked in for a replacement (just what we wanted a week before Christmas!) on the Friday. Suppliers turned up with all that was needed nice and early followed by JLN about 10 minutes later. They started by singing us a Christmas carol (sort of :-)) on the doorstep, then got to work after asking us what music we wanted to hear, it was the 80's. They were super friendly, professional and effecient, everything you'd want from a company. Carpets covered up etc, they just got on with the job, it took 3 hours from start to finish, absolutely brilliant, we couldn't have asked for more. We wouldn't hesitate for a second to recommend JLN, they're a great company, thanks Scott, Scott and.....we've forgotten your name, you know who you are, sorry.
peter cox
Dec 24,2022Graig Tonks, another professional expert. Knew exactly the cause of problem, sorted within 45 minutes. This company seems to have so many pleasant, knowledgeable people working for them. So impressed with JLN.
Andreea
Dec 23,2022Competitive price and financing options compared to all other quotes received. I liked being able to go local and support local businesses. Service was impeccable. Friendly customer support and engineers. The engineers that came to replace the boiler sounded very knowledgable and experienced and worked really clean and finished the work early. I would happily recommend JLN 😊 Thank you for a great job!!
Jeanette Tilley
Dec 22,2022Excellent service and extremely pleasant
Debra Hardy
Dec 21,2022Annual boiler service carried out by Craig. Craig was very polite, knowledgeable, efficient and helpful. I would highly recommend JLN.
Steve
Dec 21,2022From the moment I contacted JLN they let me know who was coming and when. On the day of the job I got a text to say the worker was on his way and was able to track his journey as he was not coming from just around the corner. From the moment the worker arrived he was friendly and happy to answer all our questions, even with a 6 year old asking him about where he lived and if he has any children 😂. He got to the root cause of our job quickly and was tidy when cutting the ceiling away to get to the leak. Job came is at the price I was quoted and house left tidy. Would definitely use them for future issues and recommend them to anyone else.
Mrs Diane Bull
Dec 20,2022Excellent customer service when I rang regarding regarding a radiator leak and today when George came to fit a new valve, reliable and professional company throughout.
Mandy Sutton
Dec 19,2022Thanks Scott for sorting out the leaky loo. Always good to know you're there when needed.
AMarv
Dec 19,2022Installation of new boiler was smooth and they kept me informed at all times and arrived when planned. I found Kerry in the office very responsive, and Craig was also very helpful with any questions I had.
David Lane
Dec 17,2022The JLN team have been brilliant. I’ve used them for nearly a decade. I use them for boiler services, regular plumbing requirement and they did two bathroom installations for me. But sometimes things don’t go quite right, that’s just life. The mark of a good tradesperson/company is how well they own these situations when they do happen. Within 2 days my issue was solved, I was given a full walkthrough of everything to make sure I was happy with it and the everyone who engaged with my request was super friendly - from the customer service team, to the service manager and the engineer who did the works. Thanks for looking after us!
Mrs Mary Hunt
Jan 06,2023So reliable and helpful. Wouldn't use anybody else now and would recommend them to anybody.