Very good as always
Engineer was efficient friendly and tidy on boiler service
Prompt, curtious friendly helpful polite and very tidy workers. Very reasonably priced go the extra mile to resolve your problem. Nothing is to much trouble. Strongly recommend and will be using them again.
Prompt professional response to a last minute request for an urgent combi-boiler fit. JLN kept me informed at all times, with SMS messages and easy to reach customer service contacts. Job was professionally surveyed, costed at a reasonable price, and carried out exactly as quoted by a very competent engineer who arrived bang on time and did a really neat job. Rarely have I had such good service in these times of online obfuscation, and non-existent customer service by so many firms.
The experience was excellent The staff are always so helpful and polite Everything was throughly explained
Brendon was polite and and did the service booked. Payment was simple. No complaints at all.
Quick and professional service. Would recommend
This company provides an exceptional service: immediate response by office staff, followed by rapid attendance by technical staff. Efficient and effective in all respects.
Very friendly, helpful and efficient. Engineer was unavoidably delayed but due to good communication this was not an issue.
Craig was very happy and friendly,gave me some good advice when I asked him a few questions and explained them how I I would understand them my amazing service.😀
We have had to call them back on several occasions for a leak on a boiler and every time they have come as soon as they could, - a fact that was very much appreciated by my 95 year old Mum ! It is good to find a reliable company these days that provide such good service.
I phoned to get an appointment to service my boiler, the appointment was prompt and a day convenient for us. I really like the text to show who is coming to my home how far away they are and a picture of the person coming. They were friendly and efficient.
Full boiler service by a very nice friendly engineer top professional company
Engineer was polite and gave some good advice regarding savings about running my boiler efficiently
On time, friendly engineer, neat and tidy
As always in an emergency they do there very best and more to get you back up and running great customer care and professional engineer who always go straight to the problem Thankyou again
Fantastic company to do business with. George solved a difficult issue in my home which has been bugging me for longer than I care to admit! Thanks again, I will certainly use you in the future for any plumbing needs.
Friendly, professional service and a very neat job installing A/C
Excellent service all round ..quick appointment,very professional engineer and a very competitive price....will be recommending to family and friends.
Andrew Fletcher
Feb 05,2023Fantastic friendly, fast and efficient service. I'd had issues with another company but JLN were brilliant by comparison - I even was able to get a same day appointment. Great they have an office too who manage communications. You also get a text when the engineer is en route to let you know time of arrival which is super helpful.