Excellent service from this company I would highly recommend
A professional setup with a timely estimate of the cost of the work involved. Once the estimate was accepted, the job was then scheduled and carried out to a high standard with a tidy up and the replaced parts taken away. The plumber arrived on time and the job (replacement power shower pump) was finished in about 90 minutes.
Excellent service. Quick to quote and then very efficient installation. The house was left clean and tidy with a wonderful new boiler! Would thoroughly recommend JLN.
Love this company always professional & efficient. Will gladly recommend them.
Young man called to fix my heating very polite / professional, located leak repaired
Brilliant service, called at 9am and an engineer was round by 11am with my heating fixed and working by midday. The engineer was fantastic and helpful, would definitely recommend
Contacted James Lacey on Messenger via his company being recommended on social media. The office rang, after festive break, and date was arranged. On said day, the engineer arrived, fully conversant with Covid measures. Explained symptoms to him once had taken him to where boiler was. After a while, he told me he was going to get a part that was causing the issue. He came back later, fitted part, tested and cleaned up. Then he showed me readings on his two meters which went to a device showing both readings. He explained that those readings were what he expected and totally different to initial findings when fault finding. Root cause was diverter valve , which he then showed and explained what had gone wrong. Thought this was good as he could’ve just said “that’s it, all done”. I appreciated that in him Showing me the faulty mechanism. Paid and that was that. Would recommend your company anytime. In fact , my wife already recommended your co on social media earlier today to a lady with , what sounded like the same issue we had
Was let down by another engineer so called JLN. They are responsive and arranged the appointment really well. Engineer turn up on time, replaced two valve heads, and I was able to pay on the spot. Basically a thoroughly professional service start to finish
Very good service. Quick response time especially being very close to Christmas. The trademans Craig was friendly and polite. Would recommended in future, very pleased thanks.
Arrived on time and began working right away. The work was completed in good time and any mess was cleared at the end of the job. Both engineers were polite and acted professionally. I wouldn’t hesitate to use JLN again and will recommend them to anyone who asks.
Great service again from JLNplumbing. Engineer was polite, did a clean job, wore a mask and gelled his hands. Was sent a text message about engineers arrival time. Able to pay by card and invoice emailed to me immediately. All in all a very good company with great customer service.
Excellent service
Very pleasant Engineers.
Craig Tonks was great, diagnosed the problem quickly. Talked me through it and then agreed on the best action to fix it. Really appreciated, would ask for Craig in the future.
Thank you for the prompt and efficient service once again . I know we can rely on you and your team to provide an excellent service.
Good service provided with a particularly troublesome repair. Friendly engineer, good communication and a lot patience!
Reported fault. Engineer attended on time and fixed problem. Prompt and efficient service.
Engineer was efficient, friendly and helpful.
Just a couple of small jobs following gas fire and boiler services. As always Craig knew what to do and solved the issues quickly. He is professional, knowledgeable and explains what is wrong and how he has solved it.
John Southall
Jan 10,2022Prompt, reliable service. Helpful polite office staff