I called them first thing one Wednesday morning and they were round within a few hours. Plumber was friendly and informative and was able to diagnose the problem with my boiler. Needed a new part which they were able to fit on the Friday. Was very happy with the level of service received, would definitely recommend and use again.
I’m only at the stage of getting quotes right now but what I can say is that Paul was actually interested in what problems we had with our current central heating system and what we wanted out of a new system. Other companies have quoted an off the shelf system without actually asking or taking on board our requirements. So if JLN isn’t on your list to quote for your job, they should be.
Following service of the boiler the engineer spotted that a valve was leaking. The engineer reported this back to the office so a quote could be drawn up and forwarded for the repair. The quote arrived in a couple of days and I was able to book the repair. The engineer that arrived was the same engineer that had serviced the boiler so he knew of the history. The repair was carried out very efficiently and I was able to pay the bill there and then under strict covid rules. An invoice and list of work carried out was sent to my email. Very happy with the efficiency of the whole repair from reporting it to completion.
The engineer wad extremely helpful
Justin was great and even come back to fix an issue I had caused Thank you
Really thorough and safe service from John. Top job!
I have dealt with this company on a few occasions & there service is second to none. From the ladies who answer the telephone to all of the plumbers they all do a first class job & I would not hesitate to recommend this company to all.. Thanks for you first class workmanship.
Great service from this company! Really helpful and friendly team. Very quick service too - which was appreciated so much as our boiler broke during some really cold weather. I’ve stuck with this company over the years, and wouldn’t go anywhere else. Well done guys (and the lovely girls taking all the calls) it’s great to deal with a company that puts the customer first and doesn’t drag a job out....
Professional service and great explanation of the work carried out.
The boiler pressure was showing to be dangerously high and causing a leak in the radiator joint. John arrived in the time booked, was polite and gave information as to the problem when asked. He completed the repair and cleared everything up before he left. Another good job by JLN plumbing.
Comprehensive, Informative and Professional service. Always timely, efficient and friendly.
Quick and effective service
Very good service!! It’s great to receive a text message saying they are on their way. When they arrived, they were polite and did the job fast and clean.
Great service, we are refurbishing a rental property we were given some great advice and tips ref what would be required and the regulations. We didn’t feel we were just being advised so they could make money, we felt it was genuine good advice. Engineers arrived promptly and completed their work efficiently would highly recommend this company.
As usual, your engineer called me 30 mins in advance of arriving; arrived on time; did the job as requested; was friendly and easy to work with and issued the certificates and invoice within 15 mins of completing the job. I have worked with JLN several times and never been disappointed. I will not hesitate to recommend you to anyone who asks. Thank you! PS Invoice has now been paid
JLN are very professional our engineer Scott was hardworking no mess explained every detail when he was working on our boiler which looks amazing. I shall recommend JLN to our family and friends and we will use JLN in the future. I always like the text messaging services to let you know the engineer is on the way. The office staff are also really helpful and can answer any questions. Really really impressed with JLN I am very pleased with my new boiler Barbara
Great communication from JLN . Professional team .
When you’re engineer arrived he was aware of the problem we had and explained how to deal with it. His advice and guidance was brilliant and we can understand operating. Please thank him on our behalf and yourselves in employing professional staff. I would recommend your Company to friends and will contact you later in the year regarding a service on the underfloor heating.
Amazing service. Very fast and efficient
customer
Apr 12,2021Great service! Came out the next day to fix the problem. Everyone was really polite and helpful. Thank you very much.