Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that we’re known for.
Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
Really helpful service. Not pushy. Couldn’t fault it. Love my sofa
Great afternoon tea. However it is quite expensive. But the quality is really good. Chef is clearly talented and serving staff are always exceptional in customer service.
A shop full of quality products backed up by friendly, experienced sales staff giving helpful, constructive and honest advice. Having made various satisfactory purchases, I would have no doubts in recommending this shop to new customers. Graham Ramm.
Stuart, sales manager, has been a phenomenal help to us. After going to endless furniture shops, Stuart helped us get our 22 dining chairs sorted very quickly. Nothing was a problem and he was very patient while we made our decisions. No hesitation in recommending them. They have a huge budget range and the family atmosphere is incredible.
Really helpful and knowledgeable staff who let you look without bothering you but are there when you need them. Very easy to deal with and made our sofa purchase a pleasant experience. Great products and a good price. They even have a lovely cafe where we had very nice coffee and cake which was a super end to a very enjoyable shopping experience.
Outstanding service from the store in particular Tom who assisted us in the purchase of our new sofa. He was so professional,knowledgeable,courteous and friendly , making the experience pleasureable.
Easy to purchase a coffee table set over the phone. Easy to collect when I was ready. The coffee tables are of good quality and look great in my sitting room.
Firstly the staff in the showroom were very helpful and friendly. We had two nice men arrive with our two new sofas, they were very quick and efficient and set them up in the area we wanted.
The quality of the goods on offer were outstanding. The staff were fantastic on both visits. Also, as we don’t know when we can take delivery of items purchased, due to upcoming work to be carried out on our property, they are willing to hold goods until we are ready without any cost
Extremely helpful and cheerful staff. The item I am buying is difficult to get the right size but they are going above and beyond to help. Thank you.
Friendly expertise and customer service from advice and assistance in the flooring department to the fitter and after sales…an excellent company to deal with and will continue to shop there
All the staff we have dealt with have had customer service at the heart of what they do. It’s such a lovely friendly place to shop and the cafe is amazing too !
Had good product knowledge. Represented good value for a well made product. Delivered on time by two very helpful people.
Excellent guidance and customer service
Informative and helpful.
We came to your showroom to look for a sofa & chair. I liked that we were not pounced on as soon as we walked through the door. The selection was very good. When we found one we liked a sales person helped us with the fabric choice and was extremely nice & helpful. We would definitely come back if we needed to make another purchase and would highly recommend your store.
Everything. Caters for the elderly that needs care and time when choosing items. Also leaves them to make decisions for a couple of days to get it right.
It was really easy to place the order. The staff are very helpful
We chose John Doe for their reputable choice of quality products. What we were blown away by was their excellent customer service, genuine consideration of our needs and an overall incredible shopping experience. Special shout outs to Adam and Sam.
JR
Mar 13,2024All the staff I dealt with were very knowledgeable about their products and also sociable and friendly