Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that we’re known for.
Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
Very pleased with the service provided by Simon and Scott rang to say they were on their way and were very helpful and friendly and soon assembled the wardrobe would definitely recommend them
Great experience as always from start to finish - Stewart went through all the matress options taking time to ensure we had the best option. Simon and Scott delivered the matress and removed the old one in a super efficient and friendly manner - this us why we shop at Doe’s a great local business.
Excellent item, Excellent staff
We were very impressed with the professional advice given by Tina in the sales team who was extremely helpful and very knowledgeable on the products we looked at. Tina was very friendly and helped us chose the right recliner chair to suit our needs. We would like to say thank you for your help. We would certainly use John Does again.
We ordered a Kaymed Mattress and the whole experience from the salesman to the excellent 2 drivers who delivered today, was first class. Good old fashioned customer service is rare these days but you can certainly tell this is a family run business that actually cares about its customers Thoroughly recommend John Doe
We just had a new lounge carpet and two sofas from John Doe in Diss. Both sets of guys were polite, helpful and got on with the job in hand. We highly recommend them for a professional, friendly and reliable service.
Amazing. I was stranded in the showroom during a flash rain and hailstorm. My car was a 20minute walk away. I asked if Doe’s had an umbrella service - and Stewart responded by immediately volunteering to drive me to the station. The torrential rain continued. I was so grateful(and dry!). Thank you Stewart. I’ll certainly be going back to John Doe’s. It’s this sort of service that makes all the difference.
Excellent service very polite and helpful staff.
Simon and Scott delivered and assembled our furniture, Polite, Helpful and Professional
Excellent customer service. Staff always, polite, friendly and helpful
You treated my Dad like royalty and helped him choose all his furniture with patience and care
Absolutely lovely chair, so pleased with it, Only down side was it took about 3mnths to get it in.
Very prompt and efficient to my request for information
As always, great customer service, given by friendly, knowledgeable staff.
5 Stars for Simon and Scott & Team, had an accident with our sofa unit extension arriving in the wrong colour, nobody's fault as the colour had been renamed! it was swapped out within a few weeks with no fuss or worry from my side. Simon and Scott even helped us dig down the existing sofa for a lost passport! Always 5/5 at John Doe!
First class service from the word go. From the instore staff which dealt with us while ordering our new sofa, to the customer care we received after, and not forgetting Simon and Presley for delivering it, service was impeccable, and wouldn’t go anywhere else now for our furniture needs. Thank you
Brilliant service ..... delivery as scheduled ..... the delivery team of Simon & Presley were excellent & very helpful with the installation.... would recommend John Doe very highly for their knowledge of their goods, quality of goods & delivery service
We have had Simon and Scott delivering furniture to us, including assembling, on several occasions recently, and each time they have been very respectful of our property and done a first class job. We would have no hesitation in recommending them.
Simon and Scott were very efficient and polite in delivering my new sofa my experience with all at John Doe was very good they are highly recommended
customer
Apr 19,2024Knowledgeable & helpful staff, friendly & welcoming. Currently waiting for delivery so fingers crossed the level of service continues.