Customer focussed regional accident repair network group, based in North West England, with multiple manufacturer approvals and structural aluminium repair capablities.
Good service Car like new again
Excellent from start to finish. Regular updates, Excellent repair job. Very happy, thank you
First class door to door service. Excellent job done. Well pleased with finished result.
Very good service. Was kept informed all through the repair and was repaired in time stated
Professional and polite staff , my car was felt with quickly and the rusts were perfect , would definitely recommend
Car went in for repair, but not of my choice to here. Insurers said.. Wasn’t fully fixed because I paid my local garage to fix the light and clicking, and complained to insurance about it. Also, two items out of a brand new unopened box in my boot were missing when car returned. The third item in the box remained there. Clearly, it had been taken but the response I got from the garage was that ‘items are left at the owner’s risk’. Car was immaculately cleaned inside (both bottles that were missing were ironically expensive interior cleaner and dashboard cleaner). Never again. Raised a complaint through my insurance company. Response is not true. Image shows the unopened box. This was opened and items taken. No doubt at all. And your response is poor, again not to leave things in car IN CASE THEY ARE TAKEN. they were! As for light THAT SHOULD HAVE BEEN FIXED. It wasn’t even though you said it was. Poor service and constantly trying to pass the buck
Excellent service, took the stress out of the whole process, very professional and explained everything and made sure I was fully aware of the whole process
Great customer service by keeping me up to date what was going on with my car and also repaired it faster than originally planned. They even went that extra mile to provide me with extra information that I needed ❤️🫶🏻
Car went in for repair via insurers and was returned in near to showroom condition, massively impressed with the work carried out and the added bonus of a full clean inside and out! Even more impressive was the comms and spot on delivery of the car on their original expected date - cannot fault them! I hope I don’t have a need to use the again, but wouldn’t hesitate to recommend or use them if required.
My car was bumped from behind causing excessive damage to my new ford puma.KC Autos did the repair They were extremely professional throughout and kept me informed.I would’nt hesitate to recommend or take any off my family’s cars for repair . I was completely blown away when I saw my car looking new again.Absolutely wonderful customer service they are just what you need when you need professional repairs
Excellent service kept updated at all times. Great job restoring the paintwork after so many key marks on the panels.
Could not fault the service and experience they kept me informed about my car and we’re they was up to with the work
Communication kept up to date and updated at as necessary
brilliant. kept me informed at all times. they even cleaned my car for me.
Excellent service and communication
Helpful, informative and car ready before estimated date. Collected and delivered to our front door
From getting my car picked up to collecting it after it was repaired the service at KC Autos was outstanding. I was fully informed all the way through the process from start to finish, couldn't wish for better service and I would highly recommend them to anybody who needs bodywork doing to their car.
superb service from start to finish and excellent communication
Highly Recommend. The communication was great. Always kept me up to date via phone calls and text. The work carried out was perfect and on time.
imelda curren
Feb 24,2024Fantastic service. Fast Efficient Friendly I was kept updated right from start to finish. Best service ever Thanks KC autos , Norwich .