Keith Michaels Plc are Insurance specialists We have earned our reputation in these areas and pride ourselves on maintaining very high standards of customer service. We are completely independent, have been established for over 20 years, We speak to all our customers to arrange insurance and are not a faceless online insurer.
I have been with Keith Michaels for several years and I have received excellent service throughout this time. I've owned a number of modified high performance cars, as well as imported and limited-edition models that only a knowledgable specialist could arrange insurance for. I cannot speak highly enough of Gary Moulson, an incredibly helpful and honest member of their team whose knowledge of performance machinery helped me secure rigid cover at hugely competitive prices when I first moved to Keith Michaels.
Easy to communicate with, takes all my needs into consideration and a fair quote. Has a good sense of humour, a must when dealing with the public. I'd be happy to reccommed this service to anyone without hesitation.
Jeremy has always sorted out my insurance with ease and made my life so much easier with the quick turn around from calling and doing exactly what I need.
Top man , no nonsenses , spot on ! Personal attention to detail. Rare in the world of Bots and AI !!!! Not the cheapest . As my father used to say: “ I am too poor a man to afford cheap products “
Gary Hamilton pulled out all the stops to set me up with ex-pat car insurance in time to take my 90+ year old parents to a family get together in my new car. He explained every aspect of the insurance and made everything so easy compared to the other insurance companies I had spoken to. A complete professional - I have no hesitations in recommending him.
Excellent work as always from Fraser there. Very happy with their service
Advisor misheard/misunderstood what I had said on the phone, when I attempted to reiterate what I meant, he was rude and unprofessional.
Great staff, always very prompt communication
brilliant converstion, everything fully explained with everything answered, cannot fault thats why I continue insuring with you
We were struggling to find insurance to meet our needs (including an EU driver on a UK policy). Gary Hamilton was brilliant and sorted us out with a policy with no fuss or delay. Thanks so much!
I have been using Keith Michaels to insure my modified car for a number of years and they have always been great to deal with. Always helpful when I have called and dealt with any amendments or documentation promptly.
Fraser was able to quickly provide me with a quote for my leased company car.
Gary was quick and very efficient. I have only had positive experiences with him and your agency
I have just had fitted to my Ford Focus ST3,a set of Wind/rain deflectors. I sent Olivia, at Keith Michaels an email on Friday 22/10/24 to let her know & to see whether it would effect my policy cover. This morning Monday 25/10/24 I received an email from Olivia, saying she had added the information & also that there would be no extra cost to me. Olivia is so prompt & efficient & iam so pleased to be covered by Keith Michaels for my car insurance. I have nothing but praise for this company, who I started using in October this year. Well done to Olivia & team for such excellence!
Didn't listen at all to my complaint, no apology just interested in taking my money, no interest In what I want
Always good value insurance, great cover and really helpful staff.
Excellent service - nothing too much trouble. Much appreciated. Thanks Fraser.
Wonderful prompt customer service
As always, best service from this company, no matter who you get on the phone they are always quick and friendly. I will remain with this company regardless of price for the peace of mind that you have provided to me so far. Thank you again
Danny
Jan 04,2025Jeremy is great to do business with. Knowledgeable and efficient, I will be recommending Keith Michaels PLC to others.