Keith Michaels Plc are Insurance specialists We have earned our reputation in these areas and pride ourselves on maintaining very high standards of customer service. We are completely independent, have been established for over 20 years, We speak to all our customers to arrange insurance and are not a faceless online insurer.
I took out insurance through Keith Michaels in 2022. I was a returning expat then having lived in France for 8 years. I had accumulated 8 years no-claims discount with my French insurer, but transferring this to any 'major' UK insurer either seemed to create major difficulties or very high premiums. Keith Michaels dealt with the transfer of NCD easily and at a substantially lower premium than other providers. The French NCD still seems to present difficulties to 'major' insurers: I have just renewed with Keith Michaels for a third year. When I checked their quote against a 'major' provider, they were 35% cheaper. I have made one claim via Keith Michaels since I started to use their services. That was for a windscreen replacement. That claim was processed promptly and efficiently.
I appreciate Gary and his team for supporting my car insurance and providing great service. Thank you.
First class service. I would recommend Keith Michaels to anyone looking for competitive and efficient service
A big thank you to Patrick Connolly for sorting my company car insurance this area seems to be a minefield Patrick assessed our needs and got us the best price possible all in one afternoon would highly recommend and will definitely be using him again!
Great job Change of documents all done in a timely manner. Very happy Thank u.
Very competitive quote, great to speak to a real person who knows his stuff. Speedy responses to any queries. I talked to Fraser Mckay regarding Tesla car insurance. I'd definitely recommend and use him again.
My broker, Mark, has an unparalleled knowledge of specialist products. He always gives it his all, and has never failed to find the very best policy for me. A brilliant broker who focusses closely on me as an individual, the driving I do, and the cars I drive.
Gary Hamilton of keithmichaels plc was knowledgeable, helpful and friendly. Found a solution to my problem quickly and efficiently.
Olivier was lovely easy to speak to and completed my request no hassle
been using Keith Michaels for 3 years now. Very proficient, and excellent at keeping you updated of any changes. Would recommend them 100 pct
Fraser was excellent , he worked very hard to get the best quote. Very pleased , thank you very much
I had received a renewal quote and discussed it with a member of staff named Jeremy who was the gentleman who initially signed me up the year before. He was very realistic, down to earth and really helped. Made everything easy to understand and I would recommend Keith Michaels to anyone as they quoted me considerably less compared to more known insurers such as Adrian Flux for modified classic cars. Thanks Jeremy!
First thing ,not waiting in queue, help with changing old vehicle to new vehicle insurance. Fantastic as usual from you guys ,this is why I've been with keith Micheal's all these years, First Class service ..
From just a single phone call our enquiry was dealt with efficiently, quickly, thoroughly and to our great satisfaction. We were transferred through to the correct department for our particular requirements and found Jason to be friendly yet professional, experienced and very helpful. As a result we found the right insurance for us at a competitive price. We were recommended this company and will recommend to others. Thanks especially to Jason.
Fraser from Keith Michaels was so helpful in sorting out the insurance for us,he replied to emails and phone calls straight,he was very reassuring and helped us get the best car insurance quote ,he could not do enough for us thank you.
As ever, Gary Hamilton looked after our insurance needs at a goo dprice and with amazing efficiency. We are expats with a vehicle in the UK and we would not look anywhere else for our insurance needs as we have been looked after so well by Gary and his team for a number of years now. Highly recommended
Always fast, efficient, friendly service, most recently from Annie Nunn. Premiums very competitive for our particular requirements.
I called the company over a week ago. It took several attempts to finally speak to Fraser and at first it felt like a good personal level of customer service. I needed quotes for my two vehicles owned by my limited company. Basic details were taken and I was told I would receive a quote. After waiting for a week, still no reply. I rang and left a message on the voicemail and within minutes got this brief emailed reply: "Sadly I have had word from the underwriter and it is a decline due to the bankruptcy history". First of all it seems like there was no intention to update me once it was not an option with this broker. Secondly I find it bizarre to be approved on £65k finance on an EV to be given this kind of feedback in such an impersonal manner. Frustrating, especially as another company has now given me a very competitive quote. Maybe a little more communication in future?
We deal with Patrick, he is so helpful and really looks after our fleet. Highly recommend
Elizabeth Brown
Oct 08,2024as usual very quick and efficient