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Reviews 139
Heidi
Nov 11,2024My order was forgotten! After charging an exorbitant amount of $374.00 for 1 new gate remote, my order was forgotten! After 5 weeks still no sign for my new renters, I had to follow up with the owners corporation to find out where it was.
Sandra
Nov 07,2024Professional to deal with; understanding
Linda Evans
Nov 07,2024Quick and easy process. Quick delivery.
Lydia Goulding
Nov 07,2024The Staff was inexperienced, slow didn’t have information Bad customer service
Ben Cooper
Nov 06,2024Able to call through directly and deal with a human to expedite the process. Really appreciated their kindness and hard work
Robert Rewbridge
Nov 05,2024We received what we wanted very quickly
Alan
Nov 05,2024Item worked well and delivery was prompt but price was very high.
Viktor
Nov 05,2024The entire process for the extra key took quite a while. Multiple days were necessary to get all the approvals as the tools aren't very user-friendly. If you use this service, definitely expect a couple of weeks for end-to-end process
Isaac
Nov 04,2024took 1 month to get keys cut horrible experience
Marlene Rijs
Oct 25,2024The process was easy, quick and efficient.
Nat Chern
Oct 16,2024I did not have to wait too long for the delivery. It was packed well and secure.
Cameron Heine
Oct 14,2024Great customer service.
Michael Ghobrial
Oct 10,2024He understood the problem and helped me immediately
Davie Bruce
Oct 09,2024Mason is the best customer service agent I've dealt with in Australia. Managed to sort me out with a new fob/remote for my apartment in record time. All round friendly nice person and great rep for the company thanks so much!
Sue
Oct 08,2024The timelines published for receiving your keys are completely untrue . Service was very slow and keys took weeks and weeks .
Marina
Oct 08,2024Your remote was ridiculously expensive! And having to pay the "admin fee" is just outrageous and probably not legal!
Stephanie Sheridan
Oct 07,2024you were no fuss delivered on your promise. So thank-you.
Radley de Silva
Oct 07,2024No acknowledgment of order, but money was taken out two days later. 3 weeks later no key or fob received. Called and was told delay in getting the key cut. A week later and still no response. Had to seek assistance of Owners Corp mgr in following up. Goods finally received. Todate no receipt or follow up from Keyzee
Helen Goodman
Oct 02,2024Fast efficient service. Thank you
Mason Lovegrove
Nov 12,2024Communication was terrible - every link on the email to get information was a dead end. I never received shipping/dispatch information. I called the hotline, was left on hold for twenty minutes, then I left my name and number and never heard back. This all happened while the money for the key had already been taken out of my account which made me very nervous I was scammed.